Scenarios
Scenario One
Company Overview
Aircraft Solutions (AS) is a recognized leader in the design and fabrication of component products and services for companies in the electronics, commercial, defense, and aerospace industry. Located in Southern California, AS has a dedicated, trained workforce and maintains a large capacity plant and extensive equipment to meet customer requirements. Much of the equipment is automated to increase production while reducing costs. The company's workforce has a large skill base: design engineers, programmers, machinists, and assembly personnel to work its highly-automated production systems.
The mission of AS is to provide customer success through machined products and related services, and to meet cost, quality, and schedule requirements.
The company strategy is to offer low-cost design and computer-aided modeling packages to customers to reduce their development expenses. AS will help the customer through all phases of new product deployment, from initial prototypes through final large-volume production and assembly. By involving itself in all phases of customer product development, AS hopes to establish long-term relationships and secure repeated follow-on business with its customers. In addition, AS continues to invest heavily in workforce education and training, so as to improve capability to serve its customers.
Company Geographic Layout
Aircraft Solutions' headquarters is in San Diego, California. The Commercial Division (CD) is 40 miles east in San Diego County. The Defense Division (DD) is located in Orange County in the city of Santa Ana, California. These geographic locations are close to intermodal transport hubs that have global reach. Products can be easily shipped anywhere in the world by combined truck, rail, ship, and air transportation methods.
The system administrators are members of an information technology (IT) group within the