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Role of Age in Technology Adoption Decisions in Organizations

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Role of Age in Technology Adoption Decisions in Organizations
Role of Age in Technology Adoption Decisions in Organizations
Aashish Jagini
University of Missouri

Technology has become a vital and integral part of every organization. From multi-national corporations who maintain mainframe systems and databases to small businesses that own a single computer, technology plays a role. Technology has become indispensable because it has made its way into all the areas of an organization.
Adoption of technology in an organization may influence performance and growth through improvement in productivity, competitiveness, efficiency, and effectiveness. Technology helps an organization to re-engineer work practices, improve speed, maintain consistency and accuracy and increase reliability. In the past two decades, research has focused on the notion of technology adoption. Studies have examined various aspects of technology adoption at an individual and organizational level and in this paper will analyze if age can be a differentiating factor in adoption of technology in the workplace.
Research examining age differences in technology adoption decisions A research study was conducted by Micheal G.Morris and Viswanath Venkatesh in the year 2000 to investigate age differences in individual adoption and sustained usage of technology in the workplace using the theory of planned behavior. The theory of planned behavior is a theory which links beliefs and behavior. The study was done over a period of 5 months among 118 workers. User reactions and technology usage behavior were studied majorly in this experiment by introducing a new software system to the workers.

Research Method:
The setting for the research done by Morris and Venkatesh was a medium-size financial accounting firm in a large mid-western city with approximately 300 employees. The firm was well established and had been in business for about 15 years. A total of 130 customer account representatives who were in the process of implementing a new technology

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