Review of Riordan Manufacturing's Telephone and Data Networks
Review of Riordan Manufacturing’s Telephone and Data Networks
Riordan Manufacturing is a global company that manufactures plastic products including beverage containers, custom plastic parts, and plastic fan parts. Their products serve a variety of customers including automotive manufacturers, aircraft and appliance part manufacturers, the Department of Defense, bottlers, and beverage makers. Dr. Riordan, who started the company by leasing the rights to plastics manufacturing patents, realized the commercial opportunity of these processes and founded the company in 1991. They now employ 550 people, project earnings of $46 million for the current fiscal year, and are recognized as a Fortune 1000 enterprise with revenues in excess of $1 billion.
The explosive growth experienced by Riordan Manufacturing over recent years has placed a strain on the information systems infrastructure of the company. Acquiring additional facilities with disparate systems has led to operational inefficiencies, particularly in the inventory management and manufacturing arenas, resulting in the issuance of a formal service request to the technology team. This paper will provide an overview of the current telephone and data networks for Riordan and recommendations for improvements, which may be necessary.
Overview of Existing Telephone Systems Riodan Manufacturing has a telephone and data network where the hub of the network is located in San Jose, California and connects to three locations in Michigan, Georgia, and China. The Riodan Manufacturing Company has a VoIP telephone system. “VoIP is only the first step in the telecommunications evolution taking place online. Next up is ‘unified communication,’ a technology pursued by Microsoft, Cisco and others. Unified communications is the use of advanced technology to replace traditional telecommunications infrastructure such as PBX, fax and even the desktop telephone.” Telecommunications Systems Move Online Including Unified
Riordan Manufacturing is a global company that manufactures plastic products including beverage containers, custom plastic parts, and plastic fan parts. Their products serve a variety of customers including automotive manufacturers, aircraft and appliance part manufacturers, the Department of Defense, bottlers, and beverage makers. Dr. Riordan, who started the company by leasing the rights to plastics manufacturing patents, realized the commercial opportunity of these processes and founded the company in 1991. They now employ 550 people, project earnings of $46 million for the current fiscal year, and are recognized as a Fortune 1000 enterprise with revenues in excess of $1 billion.
The explosive growth experienced by Riordan Manufacturing over recent years has placed a strain on the information systems infrastructure of the company. Acquiring additional facilities with disparate systems has led to operational inefficiencies, particularly in the inventory management and manufacturing arenas, resulting in the issuance of a formal service request to the technology team. This paper will provide an overview of the current telephone and data networks for Riordan and recommendations for improvements, which may be necessary.
Overview of Existing Telephone Systems Riodan Manufacturing has a telephone and data network where the hub of the network is located in San Jose, California and connects to three locations in Michigan, Georgia, and China. The Riodan Manufacturing Company has a VoIP telephone system. “VoIP is only the first step in the telecommunications evolution taking place online. Next up is ‘unified communication,’ a technology pursued by Microsoft, Cisco and others. Unified communications is the use of advanced technology to replace traditional telecommunications infrastructure such as PBX, fax and even the desktop telephone.” Telecommunications Systems Move Online Including Unified