Preview

Recognizing Cultural Differences

Better Essays
Open Document
Open Document
1291 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Recognizing Cultural Differences
Recognizing Cultural Differences at Pizza Hut
Samantha Bennington
SOC/315
January 9, 2012
Lanny A. Kope, EdD

Recognizing Cultural Differences at Pizza Hut
Introduction
I have worked for Pizza Hut for a total of nine years. This company claims that they are considered an equal opportunity employer. They claim that they follow the Equal Employment Opportunity Commission. This means that they cannot and do not discriminate against their employees (current and potential) based on several things: race, gender, religion, or national origin. This commission was set into place on July 2, 1965. Several other protected classes were added later on. These include, age (if the person is over 40), disability, family history, military history, and most recently, sexual orientation (Wikipedia, 2012). Although Pizza Hut does recognize cultural differences amongst their employees as well as their customers, I have seen times where Pizza Hut has faltered.
Recognizing Culturally Different Employees Pizza Hut does several things that recognize the cultural differences amongst their employees. The first is that we are closed on Christmas and Thanksgiving days. This not only allows us to spend time with our families, but it also allows us to celebrate the true meaning of these holidays. Our company does not have a Christmas party because we do not want to exclude anyone that does not celebrate these holidays. We do have a couple people who do not. We also have a couple of employees who have had to alter their uniform due to the beliefs that their culture believes in. There are some religions that believe that women should always be in an ankle length skirt. We do have one or two employees that are able to continue to honor this belief, even though our uniform includes black pants. My company also has a variety of different cultures working for us. We have African Americans, Hispanics, Pakistanis, Bulgarians, and whites. To be a part of a crew like this has

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Several associated New York Pizzerias are required to pay 50,000 dollars to Hispanic Employees, resulting from a national origin discrimination lawsuit. Antonella's Restaurant & Pizzeria, Inc. Displayed acts discriminated against their Hispanic employees. Demanding they speak in English without out having just cause for the request. They also subjected the employees to racial slurs, and hostilities because of their nationality. These acts were in violation of Title VII of the Civil Rights Act of 1964. In our present work place, all employees are entitled to function in a stress free, nonhazardous environment. Antonella's Restaurant & Pizzeria, Inc. has a responsibility to provide such environment to their employees regardless of nationality.…

    • 134 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    “Cultural diversity can provide distinct competitive advantages in the world of small business, and all business owners can benefit from employing proactive affirmative action strategies to build a culturally diverse workforce. Hiring culturally diverse employees is only the first step, however. To fully leverage the benefits of cultural awareness in the workplace, companies must actively promote diversity awareness among all employees.…

    • 1103 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Publix Supermarkets is an equal opportunity employer and because of this one of the issues faced by employees are cultural barriers amongst employees which include but are not limited to: traditions, languages, holidays, and management styles.…

    • 371 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Throughout my seventeen years, I have met and dealt with various groups of people with diverse ethnic backgrounds from school or through my volunteer activities. However, nothing prepared me for my summer job at the new local Walmart store. The first day of my first paying job was also the grand opening day for Walmart at the Dulles Landing store. I have met countless employees and customers with so many different backgrounds and cultures, who communicate with each other in so many different languages. The whole atmosphere at the Walmart store feels like I am in the middle of the busy World Market. There are countless demanding and exasperated customers that I deal with each day at the customer service counter. Through this experience,…

    • 189 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    The United States are made of a large population of millions of people of every race and gender, which understanding diversity and cultural differences important. Working out abroad, there is a need of understanding culture heritage and shared humanity make a difference in professional success and failure meeting organizational goal (Kaplan, 2010). People work in all types of different cultural background. If you communicate successfully, with the multicultural colleagues, clients and customers will help your business performance, competitive advantage and talent retention (Kaplan, 2010). To have an effective communication skill, there is a need for…

    • 388 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Cultural Differences

    • 5851 Words
    • 24 Pages

    Bullough, V. L. and B. Bullough. (1996). Sexual attitudes: Myths and realities. Buffalo, NY: Prometheus Books.…

    • 5851 Words
    • 24 Pages
    Powerful Essays
  • Better Essays

    We live in a society and a country that is able to incorporate different cultures and be as diverse as possible. The following paper will address the dimensions of cultural diversity, the ethnic and cultural groups in which I identify, the difference between diversity and inclusion, the importance of workplace diversity training, and my experience with workplace culture.…

    • 889 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Cultural Differences

    • 2350 Words
    • 10 Pages

    The movie Crash (2004) is about a handful of disparate people’s lives intertwined as they deal with the tense race relations that belie life in the city of Los Angelos over a thirty-six hour period. All the players involved in the movie are: a Caucasian district attorney, his Caucasian wife who believes her stereotypical views are justified, therefore they’re not racist; two black carjackers that use their race to their advantage; two Caucasian police officers, one who is racist and abuses his authority to non-whites, and the other who hates his partner for his racist views; a black film director and his black wife, who feels her husband does not support their own culture enough especially with the wife being violated by the racist cop; the two detectives and sometimes lovers, one Hispanic female and a black male; an East Asian man who gets hit by a car, but is hiding valuable cargo in his van; a Persian store owner who feels he is not getting enough satisfaction or respect from American society when his store is continuously robbed; and a Hispanic locksmith who is just trying to keep his family safe out of harm’s way (Imbd, 2012). Each person’s story interlocks in some way as they all crash into one another through a series of racist endeavors and stereotypical judgments.…

    • 2350 Words
    • 10 Pages
    Better Essays
  • Good Essays

    Diverse Workforce

    • 700 Words
    • 3 Pages

    Cultural diversity in the workplace brings many benefits to the business that would otherwise be very tedious.…

    • 700 Words
    • 3 Pages
    Good Essays
  • Good Essays

    From what I have heard from my friend, the stereotypes I have of this culture includes being overly religious and very strict about a lot of things. It seems like everything has to be perfect and if it’s not then that would be very bad.…

    • 672 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The Experiences I’ve had with different cultures would be being with family is the one I take most pride in. and a trip I took to Mexico For thanks giving day it had to be the people and the food - I experienced. First of all, if you're going to a city like Mexico, I feel you blend some of the cultural experience already. The people were outgoing and outspoken in their language of course. The food was awesome and the different cultures that were located in that area.…

    • 487 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Culture is an important part of a person’s life. The culture of a person is how they identify themselves. Diversity has many dimensions that can make people who they are and make them inclusive. I identify myself with a culture and many of the people whom I socialize with are of the same culture and we share common diversities. Diversity and inclusion have differences and these differences can be defined in group settings such as the workplace. Training in area such as diversity is an important tool that can be used in the workplace to promote the inclusiveness of employees that will benefit the company or business. In the workplace an employee can come in contact with many different cultures and inclusion or lack of inclusion can be experienced.…

    • 1267 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Also, this kind of work, people could be from anywhere, of course the team might have a lot different cultures. That culture diversity might create some issues in coordination and even on team work , because people can 't understand or accept those cultural differences. One of the examples is time, to somebody in Brazil it is ok be late fifteen minutes but in American that is not acceptable. Other example could be the difference culture between Asian employee and American employee. In China, for example, a women has lower power or credibility that a men.…

    • 1455 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Managing Cultural Diveristy

    • 3469 Words
    • 14 Pages

    Culture in its many forms and approaches is a very popular subject researched by many authors. The definition of culture from Geert Hofstede, the most cited social scientist according to Powell (2006) comes as "the collective programming of the mind that distinguishes the members of one group or category of humans from another". (1982) He mentions that these differences exist in nations, geographic regions, generations, genders, social classes and many more. As Hofstede simply puts it, "the unwritten rules of the social game". (2013) It has also been described in a less scientific language as "something to do with the people and unique quality and style of organization", (Kilmann et al. 1985) and "the way we do things around here". (Deal & Kennedy, 1982) Other sources provide hundreds of various definitions. Lee and Yu (2004) argue that the number of definitions is so broad because of the versatile approaches and frameworks in which culture is researched. The 3 main social sciences - psychology, anthropology and sociology have different views on the issue. However, the researchers tend to agree that culture cannot be defined using one universal definition. Groeschl and Doherty(2000) quote Tayeb (1994), who argues that "culture is too fundamental to be solved through tighter definition". Greater implication for the managerial tasks, however, comes from the cultural diversity. Cox (1993) defines diversity as “representation, in one social system, of people with distinctly different group affiliations of cultural significance”. Factors differentiating these people include cultural background, race, education, age, physical and cognitive ability among other. (Seymen, 2006) These criteria indicate that difference is significant not…

    • 3469 Words
    • 14 Pages
    Powerful Essays
  • Good Essays

    The world constitutes people with different cultural and ethnic background. Culture refers to the beliefs, ideas, artifacts that make up a shared way of life while ethnicity refers to a shared cultural heritage (Macionis, 2007 page 60). Now when people differ in cultural and ethnic background there tend to be a gap or conflict between them. For This reason, there must be some ways of bridging this gap. Thus the essay outlines these differences and the ways on how to bridge them.…

    • 1089 Words
    • 5 Pages
    Good Essays