Proj
2012
2012
Feloz and fellow statisticians
Felix MAIKO I63/28541/2009
[ QUEUING THEORY AND ITS APPLICATION:ANALYSIS OF THE SALES CHECKOUT OPERATION IN NAKUMATT HIGHRIDGE SUPERMARKET]
This paper contains the analysis of Queuing systems for the empirical data of supermarket checkout service unit as an example. One of the expected gains from studying queuing systems is to review the efficiency of the models in terms of utilization and waiting length, hence increasing the number of queues so customers will not have to wait longer when servers are too busy.
QUEUING THEORY AND ITS APPLICATION:
ANALYSIS OF THE SALES CHECKOUT OPERATION
IN
NAKUMAT HIGHRIDGE
SUPERMARKET
by
Maiko Peter Felix
A ‘3rd year’ essay in Statistics submitted in partial fulfillment of the requirements for the degree of
Bsc statistics
School of Mathematics Department of Statistics
May 2012
University of Nairobi
ABSTRACT
ANALYSIS OF THE SALES CHECKOUT OPERATION IN NAKUMAT HIGHRIDGE SUPERMARKET USING QUEUING SIMULATION by maiko Felix
This paper contains the analysis of Queuing systems for the empirical data of supermarket checkout service unit as an example.
One of the expected gains from studying queuing systems is to review the efficiency of the models in terms of utilization and waiting length, hence increasing the number of queues so customers will not have to wait longer when servers are too busy.
In other words, trying to estimate the waiting time and length of queue(s), is the aim of this research paper. We may use queuing simulation to obtain a sample performance result and we are more interested in obtaining estimated solutions for multiple queuing models.
This paper describes a queuing simulation for a multiple server process as well as for single queue models. This study requires an empirical data which may include the variables like,
2012
Feloz and fellow statisticians
Felix MAIKO I63/28541/2009
[ QUEUING THEORY AND ITS APPLICATION:ANALYSIS OF THE SALES CHECKOUT OPERATION IN NAKUMATT HIGHRIDGE SUPERMARKET]
This paper contains the analysis of Queuing systems for the empirical data of supermarket checkout service unit as an example. One of the expected gains from studying queuing systems is to review the efficiency of the models in terms of utilization and waiting length, hence increasing the number of queues so customers will not have to wait longer when servers are too busy.
QUEUING THEORY AND ITS APPLICATION:
ANALYSIS OF THE SALES CHECKOUT OPERATION
IN
NAKUMAT HIGHRIDGE
SUPERMARKET
by
Maiko Peter Felix
A ‘3rd year’ essay in Statistics submitted in partial fulfillment of the requirements for the degree of
Bsc statistics
School of Mathematics Department of Statistics
May 2012
University of Nairobi
ABSTRACT
ANALYSIS OF THE SALES CHECKOUT OPERATION IN NAKUMAT HIGHRIDGE SUPERMARKET USING QUEUING SIMULATION by maiko Felix
This paper contains the analysis of Queuing systems for the empirical data of supermarket checkout service unit as an example.
One of the expected gains from studying queuing systems is to review the efficiency of the models in terms of utilization and waiting length, hence increasing the number of queues so customers will not have to wait longer when servers are too busy.
In other words, trying to estimate the waiting time and length of queue(s), is the aim of this research paper. We may use queuing simulation to obtain a sample performance result and we are more interested in obtaining estimated solutions for multiple queuing models.
This paper describes a queuing simulation for a multiple server process as well as for single queue models. This study requires an empirical data which may include the variables like,