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TUTORIAL 6
Managing Your Career (Scenario)

Michelle has a new job and is learning to perform the tasks assigned to her. Different situations demand different decision-making processes.

1) Michelle finds a company directive that specifically restricts her from taking certain actions. This is a(n) ________.
A) rule
B) policy
C) agenda
D) procedure

2) Michelle eventually finds a problem that has no cut-and-dry solution. The problem is unique and is unlikely to occur again. This problem is ________ in nature.
A) structured
B) programmed
C) scheduled
D) nonprogrammed

3. Is there a difference between wrong decisions and bad decisions? Why do good managers sometimes make wrong decisions? Bad decisions? How might managers improve their decision-making skills?

A wrong decision is incorrect, immoral; a bad decision is more foolish or inappropriate for the situation. Good managers sometimes make wrong decisions because they lack in skills to make good judgements. Managers can improve their decision-making skills by doing research and attending training seminars.

4. Explain how a manager might deal with making decisions under conditions of uncertainty.

Making decisions under uncertainty when many unknowns and possibilities of knowing occur in the future to vary the outcome of a decision. Feeling uncertainty about a situation that can’t predict with complete confidence what the outcomes of the managers actions will be .

5. Why do you think organizations have increased the use of groups for making decisions? When would you recommend using groups to make decisions?

Organization have increased the use of groups for making decisions because group decision making can provide more information, generates more alternatives, increase legitimacy of the decision and increase acceptance of a solution. I recommend that using groups to make decisions when the situation is much more complicated and deserves the verdict of everyone from

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