Preview

Organisational Change: Development and Transformation

Powerful Essays
Open Document
Open Document
2901 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Organisational Change: Development and Transformation
ASSIGNMENT – 3

ORGANISATIONAL BEHAVIOUR

MGT 5000

STUDENT NAME- VINDHYA DIXIT
STUDENT ID - 599971

Task 1.1: “Qantas has grown to be Australia's largest domestic and international airline. Founded in the Queensland outback in 1920. Registered originally as the Queensland and Northern Territory Aerial Services Limited (QANTAS), Qantas is widely regarded as the world's leading long distance airline and one of the strongest brands in Australia.” “Alan Joyce -- Chief Executive Officer --- Alan Joyce was appointed Chief Executive Officer and Managing Director of Qantas in November 2008.He is a Member of the Safety, Health, Environment and Security Committee. Mr Joyce is a Director of a number of controlled and associated entities of the Qantas Group, and a former Director of Jetstar Pacific Airlines”
The power bases of Alan Joyce
Being the CEO, Alan Joyce had the power, authority and also power to influence. He used this to make tough business decisions and implemented the same in the organisation. As seen in the case study here are some of the powers Alan Joyce depicted. * Legitimate power: It is the right to command. This power has the right to influence the employee. Directors have legitimate power over the C.E.O. In similar manner the CEO has legitimate power over all organisational resources and hierarchy.
Alan Joyce the C.E.O had this legitimate power which he had utilized to make his decision to close the company.
“On 29 November 2011, Qantas chief executive Alan Joyce made the decision to ground the airline’s entire fleet. This action stranded 68,000 passengers around the world and locked out Qantas employees in response to the protracted industrial dispute.” * Power Authority and Obedience: power implies to control behaviour of others. Authority grants such control through managerial position and legitimate power. Tendency to follow command from the superior determines obedience.
Alan Joyce had the legitimate power which gave



References: 3. ABC (2011) what is the Qantas dispute all about? <Http://au.finance.yahoo.com/news/What-Qantas-dispute-abc-2933944078.html?x=0> ABC Updated October 31 4 7. Leo D 'Angelo Fisher (2011) Fair Work found wanting, BRW, 03 Nov 2011 <http://www.brw.com.au/p/sections/fyi/fair_work_found_wanting_mxx3pRfvr30HigUcXNycNL> 8 9. Managing Organisational Behaviour, 2012, Queensland, University of Southern Queensland. 10. Leo D 'Angelo Fisher (2011) Fair Work found wanting, BRW, 03 Nov 2011 <http://www.brw.com.au/p/sections/fyi/fair_work_found_wanting_mxx3pRfvr30HigUcXNycNL> 11

You May Also Find These Documents Helpful

  • Powerful Essays

    Aussie Air was recently approached by Down Under Air (DUA) and received an offer to purchase their outstanding shares, which would privatize Aussie Air. However, the airline must remain at least 51% owned by Australian investors at all times according to rules made when it was initially privatized. Since the company began issuing stock, the share prices have been closely monitored to ensure the company remains owned by an Australian company. Now, Aussie Air shares are trading for AU$4.20. If the company were to be negatively affected in the upcoming negotiation, the way of life for Australian citizens and the Australian economy could suffer greatly.…

    • 3829 Words
    • 11 Pages
    Powerful Essays
  • Better Essays

    In the case of Qantas, the organization is highly formalized which implies the presence of strict regulations, compliance and minimal discretion over what has to be done. First of all being an Australian airline operating globally, it has to comply with numerous laws and regulations within and outside Australia. Examples of such regulations include the Qantas Constitution, Qantas Sales Act, Qantas Corporate Governance Statement, Best Business Practices and etcetera. It is also imperative for the company to comply with Competition laws in Australia and globally.…

    • 2473 Words
    • 10 Pages
    Better Essays
  • Powerful Essays

    Business report for Qantas

    • 1570 Words
    • 7 Pages

    The main focus of this report is to identify the legal classification, the characteristics, the life cycle stage of Qantas and one internal and external stakeholder that is affected by the activates of Qantas. The legal classification describes that Qantas is a public company and has changed its legal classification in the growth and maturity stages of the business life cycle. The characteristics of Qantas talks about the company's industrial classification and sector classification. The business life cycle is explained and gives reason why Qantas is in the renewal stage of post maturity. There is also description of one internal and external stakeholder and what duties Qantas has to them.…

    • 1570 Words
    • 7 Pages
    Powerful Essays
  • Best Essays

    5DPP Assignment Nov 2014

    • 3145 Words
    • 10 Pages

    Mullins, L. J., 2013. Management & Organisational Behaviour. Tenth Edition ed. Harlow: Pearson Education Ltd.…

    • 3145 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    Bolman and Deal

    • 1834 Words
    • 8 Pages

    Power in organizations is basically the capacity to get things done. Pfeffer (1992, p.30) defines power as the “potential ability to influence behavior, to change the course of events, to overcome resistance, and to get people to do things they would not otherwise do.”…

    • 1834 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Qantas

    • 959 Words
    • 4 Pages

    Qantas has had to respond to these changes within the market and the responses from Qantas include…

    • 959 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Let1 Task 3 Essay Example

    • 590 Words
    • 3 Pages

    There are five bases or sources of power in any given organization. Today I will describe and explain these powers. First is legitimate power. This is a formal power that is derived from person’s position in an organization. A person’s level of legitimate power is directly linked to their ability to coerce or reward others. The scenario for this power is in the corporate mission statement which implies that the duty of all employees is to help clients improve their real estate sales. With this statement the power to reward their employees is given. This also influences the hiring practices of the company as well. From the CEO to market manager it gives them the legitimate power to influence their employee’s rewards.…

    • 590 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    The term power can be defined different ways but our text, Organizational Behavior (2012), maintains that “power is the ability to influence the behaviors of others using formal and informal means” (Baack, 2012). Power does not necessarily have to equate with results; a powerful person can lead an organization or offer their opinion to others who, based on the speaker/leaders inherent power, will respond accordingly. Power also describes “any ability to do something, including abilities of non-human agents. So we speak of the ‘power of an engine or a machine’, the ‘power of speech’ or ‘the power of the West’” (Hamilton, 2013). The primary distinction between power and domination is that one person or group has the power to do something versus the power over something or someone else. Oftentimes, leaders such as managers or organizational heads, take the power of their position and further it to that of a dominator who commands their subordinates, offers ultimatums, and manages in an autocratic sometimes tyrannical manner. Power and domination can work concurrently if balance is employed. A leader can take the power of their position to agreeably get subordinates to perform in a specific manner – the balancing act is exercising both power and domination in a way that isn’t abrasive, by figuring out a way to make employees or subordinates feel involved in the decision-making and action processes.…

    • 283 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Legitimate power represents the formal authority to control and use organizational resources. Legitimate power includes acceptance by members in an organization of the authority of a position. For example, I work for a corporation which means that I listen and comply with what my manager, regional manager, and owner of the company say or tell me to…

    • 852 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Cipd Level 5 Dpp

    • 2246 Words
    • 9 Pages

    Legitimate Power – based on a perception that the Leader has the right because of their position within the…

    • 2246 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    The five bases of power are divided into two groups; formal power and personal power, and further subdivided into five specific categories under each group. Categories of formal power are coercive power, reward power, and legitimate power, and they come from the authority of one person over another. Categories of personal power are expert power and referent power, and they come from one’s characteristics rather than one’s authority. “Coercive power base depends on fear of the negative results from failing to comply.” (Judge and Robbins, 2012) It is the most conspicuous form of power from the people’s perspective. Fear of negative results can lead to dissatisfaction and resentment, and it is usually the least effective power. People will acquiesce to coercive power to avoid the stated negative results, but its excessive use can ultimately undermine the leader’s ability to lead. Reward power is said to be the opposite of coercive power, and is, “Compliance achieved based on the ability to distribute rewards that others view as valuable.” (Judge and Robbins, 2012) These rewards are based on compliance, and the benefits can be either financial or nonfinancial such as promotions, raises, bonuses, preferred work schedules, or time off. Legitimate power is, “the formal authority to control and use organizational resources based on structural position in the organization.” (Judge and Robbins, 2012) This power is greater than the power to reward or coerce, because it relies on the peoples acknowledgement of the authority of a leaders position. It can be unstable on a personal level, if the leader is seen as not having the authority in a certain area, the power is lost. “Expert power is influence wielded as a result of expertise, special skill, or knowledge.” (Judge and Robbins, 2012) This category shifts the balance of power from authority to personal. When you can exhibit expertise in a field, people are more apt to trust and respect what you have to say, and they will…

    • 728 Words
    • 3 Pages
    Good Essays
  • Good Essays

    This is explicit power. It has the right, enforced by the state to command us. Laws and conventions rule us and every organisation we are a part of and exert instrumental power due to hierarchy. In many, but not all, if we resist instrumental power we are punished.…

    • 559 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Accounting Assignment

    • 5056 Words
    • 21 Pages

    On November 14, 2012, Qantas applied a capital management measure by 1) repaying its $650 million debt earlier than scheduled and 2) investing up to &100 million in an on-market share buy-back. This was fulfilled to reflect the Board’s goal: returning shareholders’ value, maintaining a strong balance sheet while still have the flexibility to engage in the present growth proposal. This measure will be funded by 1) Qantas’ share in Star Track and 2) settlement from Boeing in relation to the group B787 orders (The Official News Room of Qantas Airways Limited, 2012).…

    • 5056 Words
    • 21 Pages
    Better Essays
  • Powerful Essays

    Unknown Author. 2011, The Qantas Dispute must be Resolved in the National Interest, The Sydney Morning Herald, 31 October 2011.…

    • 2189 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Ryan (2008) stated management is a set of activities (planning, and decision making, organizing, leading and controlling) directed at an organization’s resources, with the aim of achieving organizational goals efficiently and effectively.…

    • 1489 Words
    • 6 Pages
    Better Essays