Anna left me a voice message stating that her UC benefits has ended and she has called to OED and just spoke with and representative who admitted the OED made a mistake, but she still needs to wait 4-5 weeks.
She said has proven to them that all the allegations to stop her UC are not true.
Since there is no DHS programs or services complaint or concerns, I will wait a couple of days to see if she still has questions, otherwise, I will close her