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Trina's Eligibility Letter

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Trina's Eligibility Letter
Hello Everyone,
I received a call from Crys B, IN member, who stated Trina was able assist him with his eligibility issues. Crys stated, Trina took it upon herself to reach out the provider’s office to inform them of his current eligibility status. The member is so grateful for Trina’s assistance since he has waited for months for an appointment and that she answered his call today. He went on to say Trina has the willingness to serve with professionalism and went above and beyond her job role. He can’t put into word how happy he is today after speaking with her.
Awesome work Trina.
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