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BM/APR 2008/MGT269/268
UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION
COURSE COURSE CODE EXAMINATION TIME
: : : :
BUSINESS COMMUNICATION MGT269/268 APRIL 2008 2 HOURS
INSTRUCTIONS TO CANDIDATES 1. 2. 3. 4. This question paper consists of four (4) questions. Answer ALL questions in the Answer Booklet. Start each answer on a new page. Do not bring any material into the examination room unless permission is given by the invigilator. Please check to make sure that this examination pack consists of: i) ii) the Question Paper an Answer Booklet - provided by the Faculty
DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO
This examination paper consists of 5 printed pages © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL
CONFIDENTIAL
BM/APR 2008/MGT269/268
QUESTION 1 (a) In business reports, visuals such as pictures, tables, charts, graphs, diagrams and pictorial drawings can aid the writer's expression of an idea and the readers' understanding. They help to summarize figures and show comparisons, relationships or trends so that the reader can grasp the information at a glance. By providing an explanation, what are five (5) benefits of using visual aids? (10 marks)
(b)
List five (5) tips for designing effective visual presentation. (5 marks)
(c)
Zahir is working on a study entitled "Factors influencing stress among employees at Maju Co." He distributed 200 questionnaires among the employees of the organization and as depicted below are the results of his study. FACTORS INFLUENCING STRESS AMONG EMPLOYEES AT MAJU CO.
40°/t 35%
H Financial problem E Family problem 3 ffl Frustration H Work-related problem
20%
You are required to describe the findings, giving comments on any noticeable trends and relevant information. (10 marks)
© Hak Cipta Universiti Teknologi MARA
CONFIDENTIAL
CONFIDENTIAL
3
BM/APR 2008/MGT269/268
QUESTION 2 A report gives information, put forward ideas, gives survey findings and
BM/APR 2008/MGT269/268
UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION
COURSE COURSE CODE EXAMINATION TIME
: : : :
BUSINESS COMMUNICATION MGT269/268 APRIL 2008 2 HOURS
INSTRUCTIONS TO CANDIDATES 1. 2. 3. 4. This question paper consists of four (4) questions. Answer ALL questions in the Answer Booklet. Start each answer on a new page. Do not bring any material into the examination room unless permission is given by the invigilator. Please check to make sure that this examination pack consists of: i) ii) the Question Paper an Answer Booklet - provided by the Faculty
DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO
This examination paper consists of 5 printed pages © Hak Cipta Universiti Teknologi MARA CONFIDENTIAL
CONFIDENTIAL
BM/APR 2008/MGT269/268
QUESTION 1 (a) In business reports, visuals such as pictures, tables, charts, graphs, diagrams and pictorial drawings can aid the writer's expression of an idea and the readers' understanding. They help to summarize figures and show comparisons, relationships or trends so that the reader can grasp the information at a glance. By providing an explanation, what are five (5) benefits of using visual aids? (10 marks)
(b)
List five (5) tips for designing effective visual presentation. (5 marks)
(c)
Zahir is working on a study entitled "Factors influencing stress among employees at Maju Co." He distributed 200 questionnaires among the employees of the organization and as depicted below are the results of his study. FACTORS INFLUENCING STRESS AMONG EMPLOYEES AT MAJU CO.
40°/t 35%
H Financial problem E Family problem 3 ffl Frustration H Work-related problem
20%
You are required to describe the findings, giving comments on any noticeable trends and relevant information. (10 marks)
© Hak Cipta Universiti Teknologi MARA
CONFIDENTIAL
CONFIDENTIAL
3
BM/APR 2008/MGT269/268
QUESTION 2 A report gives information, put forward ideas, gives survey findings and