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March 3, 2011

A Practical How-To Approach
To Mobile BI by Boris Evelson for Business Process Professionals

Making Leaders Successful Every Day

For Business Process Professionals

March 3, 2011

A Practical How-To Approach To Mobile BI

Mobile Tablet PCs, Not Phones, Will Create Critical Mass For Enterprise Adoption by Boris Evelson with Rob Karel, Paul D. Hamerman, Jeffrey S. Hammond, Holger Kisker, Ph.D., and Allison Caine

Executi v e S u mma ry
Mobile devices and mobile Internet are everywhere. Over the past few years, Forrester has tracked continuously increasing levels of adoption and maturity for mobile business applications, but not so for mobile business intelligence (BI) applications. The adoption and maturity of mobile BI fall behind other mobile enterprise applications for multiple reasons, mainly the lack of specific business use cases and tangible ROI, as well as inadequate smartphone screen and keyboard form factors. However, larger form factor devices such as tablets and innovative approaches to online/offline BI technical architecture will boost mobile BI adoption and maturity in the near future. BP professionals must start evaluating and prototyping mobile BI platforms and applications to make sure that all key business processes and relevant information are available to knowledge workers wherever they are.

tab l e o f Co nte nts
2 What’s Keeping Mobile BI From Higher
Adoption
3 Next-Generation Mobile BI Will Revolutionize
BI Applications
Use Cases For Mobile BI Support Information
Access Anytime, Anywhere
Next-Gen Mobile BI Is Here Today
Mobile BI Options Vary By Vendor And Platform
10 Mobile BI Implementation Challenges Vary
Based On Rendering Technology recommendations 14 Ensure That Business Processes And
Information Are Ubiquitous
16 Supplemental Material

NOT E S & RE S OURC E S
Forrester interviewed 28 vendors and 16 user companies. Related Research Documents
“The Forrester Wave™:

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