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EXECUTIVE SUMMARY

During the past four decades Pizza Hut has built a reputation for excellencethat has earned the respect of consumers and industry experts alike.Building a leading pizza company has required relentless innovation,commitment to quality and dedication to customer service and value. Thequalities of entrepreneurship, growth and leadership have characterizedPizza Hut’s business through more than four decades of success. Throughthe strength of its heritage, its culture and its people and franchisees, PizzaHut looks forward to more success in future. There are different objectives of every organization. In order to achievethese objectives different targets are set. Targets pass down the hierarchydepending on the nature of the business. Therefore, in order to achieve theobjectives, management decides on different strategies. These strategiesare divided into many sub-parts and are useful for the running of thebusiness. The employees and the management know what they have toachieve through the targets which have been set to them and the strategiesthey have adopted help them know the way they will achieve the objectives.Similarly, Pizza Hut has different targets set to them and they have adopteddifferent strategies to successfully achieve the targets set. These targets areset by the RSC i.e. the restaurant support centre in Karachi. These targetsare passed on to the RGM (restaurant general manager) and he passes themto the workforce. These targets fall within the organizational structure inwhich there are many people who have different targets to achieve. In orderto successfully achieve the targets they need to co-operate and work in afriendly environment

HISTORY OF PIZZA

About Pizza, Some will tell you Italy. That's wrong. What you know as pizzacame into vogue around the time of Napoleon and the French revolution.Italians, known to be lovers of fine food and wines perfected and importedthis terrific dish to America. From here it quickly endeared

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