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Mgmt/300 Final Exam

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Mgmt/300 Final Exam
Final Exam Study Guide
MGMT 300 Principles of Management and Operations
I Study Materials and Focus • PPT slides and textbook of the following chapters

Daft Chap 1 Innovative management for turbulent times

Daft Chap 5 Managing ethics and social responsibility

Daft Chap 9 Managerial decision making

Daft Chap 19 Managing quality and performance

OM Chap 7 Process selection, design and analysis

OM Chap 12 Managing Inventories

OM Chap 18 Project management

II Cautions • Final exam includes 50 multiple-choice questions, covering both concepts and calculations.

• 1-2 bonus question will be given in the format of problem solving.

• This study guide pinpoints the major contents of the final exam. It is
…show more content…
Concerned with personal development of others and make decisions that help others achieve their goals.

Daft Chapter 19 Managerial Quality and Performance • Organizational control- the systematic process through which managers regulate organizational activities to meet planned goals and standards of performance

• The balanced scorecard= comprehensive management control system that balances traditional financial measures with measured of customer service , internal business processes, and the organizations capacity for learning and

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