MGMT 300 Principles of Management and Operations
I Study Materials and Focus • PPT slides and textbook of the following chapters
Daft Chap 1 Innovative management for turbulent times
Daft Chap 5 Managing ethics and social responsibility
Daft Chap 9 Managerial decision making
Daft Chap 19 Managing quality and performance
OM Chap 7 Process selection, design and analysis
OM Chap 12 Managing Inventories
OM Chap 18 Project management
II Cautions • Final exam includes 50 multiple-choice questions, covering both concepts and calculations.
• 1-2 bonus question will be given in the format of problem solving.
• This study guide pinpoints the major contents of the final exam. It is …show more content…
Concerned with personal development of others and make decisions that help others achieve their goals.
Daft Chapter 19 Managerial Quality and Performance • Organizational control- the systematic process through which managers regulate organizational activities to meet planned goals and standards of performance
• The balanced scorecard= comprehensive management control system that balances traditional financial measures with measured of customer service , internal business processes, and the organizations capacity for learning and