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merger and acquisition
Merge Ahead: A Research Agenda to Increase Merger and Acquisition Success

Mitchell Lee Marks • Philip H. Mirvis

Published online: 30 April 2011

� Springer Science+Business Media, LLC 2011

Abstract Scholars have been conducting serious research

on the human, organizational, and cultural aspects of

mergers and acquisitions (M&A) for 30 years. Yet, over

this period, there have only been modest improvements in

the M&A success rate. In this article, we examine corpo-

rate combinations, describe how human factors contribute

to their failure or success, and identify key research

questions whose answers can help to improve the M&A

success rate in both financial and human terms. We propose

research questions for the key phases of a deal, including

buying a company and putting companies together. And,

reflecting an emerging trend among some frequent

acquirers to build an internal competence in M&A execu-

tion, we also propose research questions for how to

accelerate the process of learning from past combinations

to better manage future ones.

Keywords Merger � Acquisition � Combination � Integration � M&A � Transition � Culture clash � Transition teams � Cross-border

Scholars have been conducting serious research on the

human, organizational, and cultural aspects of mergers and

acquisitions (M&A) for 30 years.1 Yet, over this period,

there have only been modest improvements in the M&A

success rate (Schoenberg 2006). In this article, we examine

corporate combinations, describe how human factors con-

tribute to their failure or success, and identify key research

questions whose answers can help to improve the M&A

success rate in both financial and human terms. We use our

experience as both researchers and advisors in over 100

combinations-as well as our awareness of the scholarly

literature and the work of other practitioners-to highlight

the factors which matter most in eventual M&A success.

Mergers and



References: Agrawal, A., & Jaffe, J. (2000). The post merger performance puzzle. In C Anslinger, P. L., & Copeland, T. E. (1996). Growth through acquisitions: A fresh look Ashkenas, R. N., De Monaco, L. J., & Francis, S. C. (1998). Making the deal real: How GE Capital integrates acquisitions Ashkenas, R., & Francis, S. C. (2000). Integration managers: Special leaders for special times Boucher, W. I. (1980). The process of conglomerate merger. Washington, DC: Bureau of Competition, Federal Trade Commission Bradley, L. (2003). Mergers and acquisitions as collaborative challenges Bridges, W. (1991). Managing transitions. Reading, MA: Addison- Wesley. Carlton, J Cartwright, S., & McCarthy, S. (2005). Developing a framework for cultural due diligence in mergers and acquisitions: Issues and California Management Review, 45(4), 20-34. DeMeuse, K., & Marks, M. L. (2003). Resizing the organization- managing layoffs, divestitures, and closings: maximizing gain while minimizing pain Duhaime, I. M., & Schwenk, C. R. (1985). Conjectures on cognitive simplification in acquisition and divestment decision-making Academy of Management Review, 10, 287-295. Gebhardt, J. (2003). What 'due diligence ' really means. In A. F Harding, D., & Rouse, T. (2007). Human due diligence. Harvard Business Review, 85(4), 124-131. Hardy, D., & Rovit, S Haspeslagh, P., & Jamison, D. B. (1991). Managing acquisitions: Creating value through corporate renewal. New York: Free Press. Jian, G Larsson, R., & Finkelstein, S. (1999). Integrating strategic, organi- zational, and human resource perspectives on mergers and Lodorfos, G., & Boateng, A. (2006). The role of culture in the merger and acquisition process Marks, M. L. (2003). Charging back up the hill: Workplace recovery after mergers, acquisitions, and downsizings. San Francisco: Jossey-Bass Publishers. Marks, M uncertainty. Mergers and Acquisitions, 20, 50-55. Marks, M. L., & Mirvis, P. H. (2000). Creating an effective transition structure to manage mergers, acquisitions and alliances Marks, M. L., & Mirvis, P. H. (2001). Making mergers and acquisitions work: Strategic and psychological preparation Academy of Management Executive, 15(2), 35-47. Marks, M. L., & Mirvis, P. H. (2010). Joining forces: Making one plus one equal three in mergers, acquisitions, and alliances (2nd ed.) Marks, M. L., & Shaw, R. B. (1995). Sustaining change: Creating the

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