Managing Diversity Case Study
In reading both scenarios the generation differences are very clear. In the first situation with Stan and Alex at the Davis Agency the biggest difference was the technological advances that could be under taken to improve process to deal with the client’s needs. Stan being with the company for 33 years was having a very difficult time trying any new ideas that he did not understand. Even though Alex conferred with Connor on his way of doing a project, Stan felt as if Alex was being insubordinate and wrote Alex up. The problem was that Stan was use to doing things his way and did not want to change anything or use new technology. When dealing with different generations in the workplace it is good to evaluate all employees and give them training that they need to keep up on technology. Also, Alex should have explained the project to Stan before sending to clients. The second scenario you have three different individuals involved in community effort. All three members try to include older members and younger members there always seems to be someone who leaves feeling that their issues or suggestions have not been heard. Rick’s doesn’t care about either side, he is very busy and he wants the meetings to run smoothly and without any interruptions from anyone. This way of approaching the planning of this event leaves all that is involved to try and push their ideas through and walk away feeling as if nothing has been accomplished. While Molly tends to try and find out what is on everyone’s mind she tends to alienate the younger generation whereas they feel their input is not needed. Being that the older residents have been there so long they believe they should have the most input with know the most history. Unfortunately, Barbara follows the same type of meeting style as Molly although the meetings never stay on task and nothing seems to be accomplished. In both of these scenarios the older generation feels put off by the younger generation. In
References: Halpern, R. (2006, May). American Humanics Initiative for Nonprofit Sector Careers. Retrieved April 3, 2011, from www.humanics.org/atf/cf/%7BE02C99B2-B9B8-4887-9A15-C9E973FD5616%7D/American%20Humanics%20Workforce%20Literature%20Review%20and%20Bibliography%204-26-06.pdf Tolbize, A. (2008, August 16). Generational Differences in the Workplace. Retrieved April 3, 2011, from http://rtc.umn.edu/docs/2_18_Gen_diff_workplace.pdf