Management Case Study Creating And Implementing A Balanced Scorecard
Management Case Study Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain
“The Ministry of Works is a world-class application: the organisation is committed to investing in the future of itself and the country by building on the best management techniques they can find. Their programme is as good as anything we have seen.” Dr David Norton – Co-creator of the Balanced Scorecard
For more information please visit: www.ap-institute.com
Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain
API Case Study
Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain
By Bernard Marr* and James Creelman
Abstract: This case study describes how the Bahrain Ministry of Works has created and implemented a world-class Balanced Scorecard system to help them define and execute their strategy, for which it was inducted into the prestigious Balanced Scorecard Hall of Fame in 2009. The scorecard is fully aligned to the 2030 vision of the Government of the Kingdom of Bahrain aimed at economic and social transformation. The case study outlines how a corporate Strategy Map and Balanced Scorecard have been cascaded into the organisation and how accountability for performance has been assigned to more than 280 objective owners. It also outlines how an Office of Strategy Management has been set up to facilitate the strategy management process and the role of business plan and progress review meetings. Also explained is how the MoW has successfully integrated risk management with strategy management at the corporate level and reports both on the same Balanced Scorecard.
Version: 24 January 2011
* corresponding author
Bernard Marr is the Chief Executive and Director of Research at the Advanced Performance Institute. E-mail: bernard.marr@ap-institute.com James Creelman is working in the Strategic Planning and Quality Management Section of the Ministry of
“The Ministry of Works is a world-class application: the organisation is committed to investing in the future of itself and the country by building on the best management techniques they can find. Their programme is as good as anything we have seen.” Dr David Norton – Co-creator of the Balanced Scorecard
For more information please visit: www.ap-institute.com
Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain
API Case Study
Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain
By Bernard Marr* and James Creelman
Abstract: This case study describes how the Bahrain Ministry of Works has created and implemented a world-class Balanced Scorecard system to help them define and execute their strategy, for which it was inducted into the prestigious Balanced Scorecard Hall of Fame in 2009. The scorecard is fully aligned to the 2030 vision of the Government of the Kingdom of Bahrain aimed at economic and social transformation. The case study outlines how a corporate Strategy Map and Balanced Scorecard have been cascaded into the organisation and how accountability for performance has been assigned to more than 280 objective owners. It also outlines how an Office of Strategy Management has been set up to facilitate the strategy management process and the role of business plan and progress review meetings. Also explained is how the MoW has successfully integrated risk management with strategy management at the corporate level and reports both on the same Balanced Scorecard.
Version: 24 January 2011
* corresponding author
Bernard Marr is the Chief Executive and Director of Research at the Advanced Performance Institute. E-mail: bernard.marr@ap-institute.com James Creelman is working in the Strategic Planning and Quality Management Section of the Ministry of
References: & Further Reading Bernard Marr and James Creelman (2011), Marr, Bernard (2010), “Balanced Scorecards for the Public Sector”, Ark Group, London Find out more and read free sample chapters: http://www.ap-institute.com/resources_books.asp Highlights from the API resources library: