INDIVIDUAL ASSIGNMENT
FOR
MODULE M1:
PROJECT MANAGEMENT: LEADING, CREATING, IMPLEMENTING
AND IMPROVING
ICS, Inc.
Index
DeclarationPage 3
Executive SummaryPage 4
Problem Identification & Proposed SolutionsPage 6
1. Organisational StructurePage 6
2. Request for Proposal (RFP), Scope of Work (SOW) & ObjectivesPage 9
3. Project LifecyclePage 11
4. Conflict and CommunicationPage 13
Conclusion & RecommendationsPage 16
References & BibliographyPage 18
Declaration
Executive Summary
ICS, Inc. is a relatively small information systems consulting establishment. The company is headed by Ivana, the owner, and supported by 20 employees. They have recently been …show more content…
She should have also indicated the available communication channels in the event that there are questions and queries. In doing so, the proposal that she submitted to the Client would have been better understood, the appointed team would have known the appropriate person to contact and would have been able to communicate clearly and continuously (open lines of communication).
During this kick-off meeting, the proposal should have been discussed in detail, a baseline plan for the way forward developed and roles and responsibilities defined.
The appointed project manager would then be able to initiate the project, do the detailed plan and define the Critical Path so as to ensure that the long lead items are either procured or started. The dedicated teams’ responsibilities would be defined and clearly understood, taking into account business-as-usual work and other commitments. S/he would also discuss how changes will be documented and authorised.
Request for Proposal (RFP), Scope of Work (SOW) and objectives not clearly defined
Analysing the …show more content…
They cannot schedule meetings to discuss significant information, or even casually speak to her.
Her communication channels are limited and her patience minimum. She lacks the professionalism required from executive management and it is evident that the company employees have very little or no respect for her.
Proposed solutions:
It is of critical importance that communication remains constant between colleagues and management alike. It will create an honest and positive working environment in which employees can resolve matters as they arise.
It is, however, inevitable that disagreements are likely to occur during the course of a project. That said, these disagreements should be met with an open mind and constructive feedback should be given so as to ensure that difference of opinions are handled correctly.
Team members must be encouraged to voice their opinions and articulate themselves