January 15, 2012
Cheryl Martin
Unit 1 Learning Activity 1 Case Study 1
The Office Manager of an established practice has left her job on short notice. Prior to her leaving she hired two new staff members who need training and another employee’s negative performance was affecting the remaining staff members. You have been promoted to the Office Manager position. In your own words how would you apply the principles of building a successful team?
I would first; get the two new employees’s trained by my best employee. I would then review my employee’s to see who needs more training, I would do one on one set down, to see what the employees expect and let them know what I expect of them as an office manager. I would want to