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Kudler Fine Foods Case Study

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Kudler Fine Foods Case Study
Personal Values Aligned With Kudler Fine Foods
After reflecting on my Williams Institute Ethics Awareness Inventory (2006) results I conducted a self-assessment of my personal values. The Kudler Fine Foods strategic plan was also reviewed to determine the values of the organization. I then considered how my personal values aligned with the values of the Kudler Fine Foods organization, and how the alignment would affect my performance as a manager in the organization.
Personal Values
My personal results from the Williams Institute Ethics Awareness Inventory (2006) were very high scoring in the character perspective and very low scoring in the results and equity perspectives. My obligation perspective score was relatively high and is considered
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Standards vary on a multitude of factors that include one’s up bringing, life experiences, and beliefs. Based on those factors standards will vary with each individual. However, people with integrity will consistently demonstrate behavior toward their set of standards. From this consistent demonstration of integrity they make ethical decisions with a strong bias towards their values and principles.
My moral and ethical standards drive my desire to be a servant leader. I value nurturing, defending, and empowering those around me (Yukl, 2006). An important aspect to servant leadership is trust. Yukl (2006) states, “trust is established by … keeping actions consistent with values.” Therefore, establishing trust directly correlates to having personal integrity and ethical
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This is exemplified in building the personal connection between employees and customers during the shopping experience. My values of character and integrity are of benefit to this focus. As character and integrity is demonstrated to the employees, they in-turn will demonstrate it to the customers. The customers will perceive character and integrity as sincerity, and will be inclined to trust the employees to assist them in their decisions and purchases. This creates another amazing customer experience, which fosters loyalty to the organization.
Kudler Fine Foods’ decision to provide food to charitable organizations is an outward sign to the public that it is an organization that cares. This validates the strong character within the company. These charitable acts have a possibility of strengthening my performance as manager because they validate my values of character and integrity.
The highest potential of impact and performance in the current Kudler Fine Foods organization for a manager with character and integrity is in the area of employee empowerment. Currently Ms. Kudler works seven days a week ensuring the purchase of the proper product for each store and the pulling of product off the shelves at appropriate times. As a manager, my goal would be to earn the trust of Ms. Kudler to perform this part of my job. Demonstrating consistent Kudler Fine Foods values, which is a result of character and integrity,

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