Knowledge Codification
Knowledge Codification
Modes of Knowledge Conversion
Codifying Knowledge
Codification Tools/Procedures
Knowledge Maps
Decision Table
Decision Tree
Frames
Production Rules
Case-Based Reasoning
Knowledge-Based Agents
Knowledge Developer 's Skill Set
Knowledge Requirements
Skills Requirements
Knowledge Codification in the KM System Life Cycle
What Does Knowledge Codification Involve?
Converting “tacit knowledge” into “explicit usable form”
Converting “undocumented” information into “documented” information
Representing and organizing knowledge before it is accessed
It is making institutional knowledge visible, accessible, and usable for decision making
Benefits of Knowledge Codification
Instruction/training—promoting training of junior personnel based on captured knowledge of senior employees
Prediction—inferring the likely outcome of a given situation and flashing a proper warning or suggestion for corrective action
Diagnosis—addressing identifiable symptoms of specific causal factors
Planning/scheduling—mapping out an entire course of action before any steps are taken
The knowledge developer should note the following points before initiating knowledge codification:
Recorded knowledge is often difficult to access (because it is either fragmented or poorly organized).
Diffusion of new knowledge is too slow.
Knowledge is nor shared, but hoarded (this can involve political implications).
Often knowledge is not found in the proper form.
Often knowledge is not available at the correct time when it is needed.
Often knowledge is not present in the proper location where it should be present.
Often the knowledge is found to be incomplete.
Pre-KC Questions
What organizational goals will the codified knowledge serve?
Why is the knowledge useful?
How would one codify knowledge?
Modes of Knowledge Conversion
Conversion from tacit
Modes of Knowledge Conversion
Codifying Knowledge
Codification Tools/Procedures
Knowledge Maps
Decision Table
Decision Tree
Frames
Production Rules
Case-Based Reasoning
Knowledge-Based Agents
Knowledge Developer 's Skill Set
Knowledge Requirements
Skills Requirements
Knowledge Codification in the KM System Life Cycle
What Does Knowledge Codification Involve?
Converting “tacit knowledge” into “explicit usable form”
Converting “undocumented” information into “documented” information
Representing and organizing knowledge before it is accessed
It is making institutional knowledge visible, accessible, and usable for decision making
Benefits of Knowledge Codification
Instruction/training—promoting training of junior personnel based on captured knowledge of senior employees
Prediction—inferring the likely outcome of a given situation and flashing a proper warning or suggestion for corrective action
Diagnosis—addressing identifiable symptoms of specific causal factors
Planning/scheduling—mapping out an entire course of action before any steps are taken
The knowledge developer should note the following points before initiating knowledge codification:
Recorded knowledge is often difficult to access (because it is either fragmented or poorly organized).
Diffusion of new knowledge is too slow.
Knowledge is nor shared, but hoarded (this can involve political implications).
Often knowledge is not found in the proper form.
Often knowledge is not available at the correct time when it is needed.
Often knowledge is not present in the proper location where it should be present.
Often the knowledge is found to be incomplete.
Pre-KC Questions
What organizational goals will the codified knowledge serve?
Why is the knowledge useful?
How would one codify knowledge?
Modes of Knowledge Conversion
Conversion from tacit