Use and promote systems that develop communication
Jennifer King
Use and Develop Systems that Promote Communication.
1.3 Analyse the barriers and challenges to communication within own job role.
Communication is a fundamental relationship building skill in the workplace. If people don’t communicate well they limit their ability to connect on any meaningful level. It’s important that I show respect to those I work with. Communications should be conducted in an appropriate, open, accurate and straightforward way. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. There are many barriers to effective communication, the first barriers to check out are:
Physical barriers – these may be things like distractions or noise, such as the TV on. I would position myself so that I am close enough to be heard but not invading the individual’s personal space.
Psychological barriers – it could be personal problems and worries which can lead to lack of concentration, memory loss (dementia).
Language difference – this could be due to the choice of words used, other linguistic abilities may differ from my own leading to poor explanations and misunderstandings.
Lack of subject knowledge – again this can lead to poor explanations or answers to questions
Stereotyping – when an individual has preconceptions about another individual, it makes it difficult for the individual not to view the other individual’s communication with prejudice.
1.3 Implement a strategy to overcome communication barriers.
By carrying out an assessment on the individual as a manager I will be able to establish their communication needs. If barriers to communication have been identified I am in a position to help overcome it. It may be by working with other professionals like speech therapists, translators and more. Also I need to ensure that staff are aware and trained in different communication needs of all different individuals.
Use and Develop Systems that Promote Communication.
1.3 Analyse the barriers and challenges to communication within own job role.
Communication is a fundamental relationship building skill in the workplace. If people don’t communicate well they limit their ability to connect on any meaningful level. It’s important that I show respect to those I work with. Communications should be conducted in an appropriate, open, accurate and straightforward way. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same. There are many barriers to effective communication, the first barriers to check out are:
Physical barriers – these may be things like distractions or noise, such as the TV on. I would position myself so that I am close enough to be heard but not invading the individual’s personal space.
Psychological barriers – it could be personal problems and worries which can lead to lack of concentration, memory loss (dementia).
Language difference – this could be due to the choice of words used, other linguistic abilities may differ from my own leading to poor explanations and misunderstandings.
Lack of subject knowledge – again this can lead to poor explanations or answers to questions
Stereotyping – when an individual has preconceptions about another individual, it makes it difficult for the individual not to view the other individual’s communication with prejudice.
1.3 Implement a strategy to overcome communication barriers.
By carrying out an assessment on the individual as a manager I will be able to establish their communication needs. If barriers to communication have been identified I am in a position to help overcome it. It may be by working with other professionals like speech therapists, translators and more. Also I need to ensure that staff are aware and trained in different communication needs of all different individuals.