Top-Rated Free Essay
Preview

Know Your Customer

Satisfactory Essays
405 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Know Your Customer
KNOW YOUR CUSTOMER (KYC) NORMS / ANTI-MONEY LAUNDERING (AML) STANDARDS (RECENT UPDATES)

Shell Bank:

Shell Bank is a bank which is incorporated in a country where it has no physical presence and is unaffiliated to any regulated financial group. Shell banks are not permitted to operate in India. Banks should refuse to enter into a correspondent relationship with a 'shell bank'

Money mules:

“Money mules” can be used to launder the proceeds of fraud schemes (e.g., phishing and identity theft) by criminals who gain illegal access to deposit accounts by recruiting third parties to act as “money mules.” In some cases these third parties may be innocent while in others they may be having complicity with the criminals. In a money mule transaction, an individual with a bank account is recruited to receive cheque deposits or wire transfers and then transfer these funds to accounts held on behalf of another person or to other individuals, minus a certain commission payment. Money mules may be recruited by a variety of methods, including spam e-mails, advertisements on genuine recruitment web sites, social networking sites, instant messaging and advertisements in newspapers. When caught, these money mules often have their bank accounts suspended, causing inconvenience and potential financial loss, apart from facing likely legal action for being part of a fraud. Many a times the address and contact details of such mules are found to be fake or not up to date, making it difficult for enforcement agencies to locate the account holder. RBI has advised banks to strictly adhere to the guidelines on Know Your Customer (KYC) norms / Anti-Money Laundering (AML) Standards/Combating of Financing of Terrorism (CFT) in order to protect themselves and their customers from misuse by such fraudsters.

Small Accounts:

'Small account' means a savings account in a banking company where
(i) the aggregate of all credits in a financial year does not exceed rupees one lakh;
(ii) the aggregate of all withdrawals and transfers in a month does not exceed rupees ten thousand; and (iii) the balance at any point of time does not exceed rupees fifty thousand. The GOI (Ministry of Finance) also expanded the definition of 'officially valid document’ for opening 'small accounts' to include job card issued by NREGA duly signed by an officer of the State Government or the letters issued by the Unique Identification Authority of India containing details of name, address and Aadhaar number.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Understanding customer needs: Know your customers' needs. However awesome your thing or organization is, the direct truth is that no one will get it if they needn't bother with it or trust they needn't trouble with it. Additionally, you won't impact anyone that they need or need to buy what you're advancing unless you unmistakably fathom what it is your customers really require.…

    • 116 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    When working in a retail store, how would you approach a person with a visual impairment? When approaching a person with a visual impairment I would speak clearly and introduce myself. Then I would ask them if it ok for them to take my arm so I can guide them around the store if they do not have a service animal with them. I want that person to feel like they are important and that their opinion matters. How would you demonstrate a product’s features to this person? I would be very descriptive for example if they wanted to buy a dress for their niece. I would ask how old is the child, then I would ask what if there was any style she would like for his/her niece or color. If he/she had no idea I would make a suggestion depending on age. I would suggest a pretty navy blue dress that comes just above the knee with lace ruffles with a silk navy blue trim all around the dress with a matching jacket. That also comes with accessories like barrettes or a scrunchy to go in her hair. Then I would ask if he/she would like to buy some shoes to go with the dress. I believe that make a person feel like they do not have a disability is the best possible to relate with them.…

    • 449 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Customer service knowledge

    • 2895 Words
    • 12 Pages

    Fast food restaurant chain. Sells hamburgers, cheeseburgers, chicken, french fries, breakfast items, soft drinks, milkshakes and desserts. Provides counter and drive-through services, as well as organizes parties and play grounds for children and offers free wi-fi access.…

    • 2895 Words
    • 12 Pages
    Powerful Essays
  • Better Essays

    Meeting Customers Needs

    • 3998 Words
    • 10 Pages

    I am Roxanne Coates the team leader for Jewel First. I am responsible for all of the day to day duties within the whole group, such as orders, customer queries and concerns, delegating jobs within the team and ensuring colleagues understand their jobs, emails, phone calls and ordering.…

    • 3998 Words
    • 10 Pages
    Better Essays
  • Better Essays

    Art Of Getting Customers

    • 1565 Words
    • 12 Pages

    OPEN Forum Growth Guide: The Art of Getting Customers Guy Kawasaki STRICTLY BICYCLES NELSON AND JOANNA GUTIERREZ MEMBER SINCE 01 OPEN Forum: The Art of Getting Customers 1 As any business owner can tell you, acquiring new customers is the driving force behind successfully growing a company. Thirty-five years ago, I started in the fine-jewelry busines, schlepping rings and pendants around the world.…

    • 1565 Words
    • 12 Pages
    Better Essays
  • Powerful Essays

    Customer

    • 1001 Words
    • 5 Pages

    Examines the role of customer relations in business and emphasizes the theory and practice of developing, fostering and managing relationships between the company and the customer. The course will focus on those practices that lead to customer loyalty and retention. Value equation applications and a systems approach to service excellence are introduced in the course. The course will also address building excellent customer relations into the mission of the company and committing to customer service as competitive advantage.…

    • 1001 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Understanding the customer

    • 1241 Words
    • 5 Pages

    The entire purpose of inventory is to have product available to sell and make money. The issue is knowing when to have…

    • 1241 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    There are many techniques for building relationships with customers. One in particular would be to learn the names of your regular customers if you have any or thank them by using their last name if they use a credit card for purchases. By remembering their names it makes the customers feel appreciated and in turn their experience will be shared with their friends and relatives. Not only increasing your bottom line but, also keeping loyal customers coming to your store. This also secures your position in the company because without your customers, you would not have a job.…

    • 369 Words
    • 2 Pages
    Good Essays
  • Good Essays

    One of the primary objectives of customer immersion activities is to generate new customer insights. Insights are different from just observations in that they identify the underlying behavior and thinking process of the customer. It is important to keep on finding new customer insights because over time, customer behaviors, needs and thinking patterns change, old insights become common knowledge, and the company which responds to new insights the fastest is the one that gains tremendously.…

    • 296 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Judging Customers

    • 358 Words
    • 2 Pages

    Just as you can't judge a book by its cover, you shouldn't judge customers by the way they dress, speak or act.…

    • 358 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Baanking Article

    • 4536 Words
    • 19 Pages

    Underground banking is a generic term used to describe any informal banking arrangements which run parallel to, but generally independent of, the formal banking system. Underground banking systems are also referred to as alternative remittance systems (FATF 1999), informal funds transfer systems (World Bank & IMF 2003) and informal value transfer systems (FinCEN 2003). Particular types of underground banking systems are also used to describe the underground banking process. These include hawala (India), hundi (Pakistan) and fei ch’ien (China) (Passas 1999). Underground banking takes place in many parts of the world ranging from Hong Kong and Paraguay to Canada and Nepal (Passas 1999). The combination of the geographic diversity and varied typology of underground banking systems makes them attractive for illegal activities and difficult for regulators to…

    • 4536 Words
    • 19 Pages
    Powerful Essays
  • Good Essays

    Be a Smart Customer

    • 1038 Words
    • 5 Pages

    According to an article which was published in USA Today in 2010, it reports that the United States is one of the fattest nations in the world and about two-thirds of people are overweight or obese. As we all know, consuming too much high-fat food is a cause of why people are obesity; fast food is one kind of it. Since some people believe that fast food restaurants sell high-fat food causes them obese, they choose to sue fast food restaurants instead of changing their dietary habit; two readings that I’ve read show two cases of it. However, I don’t agree that people should sue fast food restaurants because I think people should take responsibility of what they eat and parents should help their children to form healthy lifestyles.…

    • 1038 Words
    • 5 Pages
    Good Essays
  • Good Essays

    In this assignment, I am asked to discuss my opinions about the business philosophy of ‘the customer is always right’. I will discuss my thoughts and feelings on this subject and the steps I will take to enhance my customers’ experience. I will also discuss strategies I think might provide a more useful alternative to the subject.…

    • 1214 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    afreen

    • 3117 Words
    • 13 Pages

    iii) Savings deposit account:- This account is to encourage the small savings. The bank pays interest on this account which is less than that of fixed deposit account. The money deposited in this account is known as Demand Liability of the bank.…

    • 3117 Words
    • 13 Pages
    Satisfactory Essays
  • Powerful Essays

    Mba Bt Syllabus

    • 2712 Words
    • 11 Pages

    Money laundering is the big problem which is getting even more complex than before. The…

    • 2712 Words
    • 11 Pages
    Powerful Essays