Informa Tion System
Table of Contents
1.0 INTRODUCTION 1 2.0 LITERATURE REVIEW 1 3.0 ISSUES OF TECHNOLOGICAL ADOPTION ON THE USE OF INFORMATION TECHNOLOGY BY ENTERPRISES AND CONSUMERS 2 4.0 AREAS OF STRATEGIC APPLICATION OF IT BY BUSSINESS ENTERPRISE 3 5.0 CHALLENGES OF IT IN SERVICE INDUSTRY IN TANZANIA 5 6.0 SUGGESTION FOR IMPROVEMENT 6 7.0 CONCLUSION 7 REFERENCES 7
1.0 Introduction
Information technology (IT) is the using of computer in collecting, storing and spreading data in the business.
Is the technology that helps companies change business by allowing them to use new method. (Understanding business Nickels &Hugh 7thedition 520)
Service industries are industries which deal in supply if intangible product such as transport industry, school, and health care center.
Competitive Advantage Is an advantage that a firm has over its competitors, allowing it to generate greater sales or margins and/or retains more customers than its competition. (www.onvestopedia.com). example in service industry National Microfinance Bank (NMB) have many branches it Tanzania in almost every District which give the bank more customers compared to other bank.
2. Literature review
2.1 Adoption of Technological (IT) in Tanzania service Industries
Technological adoption / the use of information from other countries “developed counties” started early in 1960s to 1970s but in Tanzania the use of Information Technology came late The first computer in Tanzania wasinstalled in the Ministry of Finance in 1965. By 1974 there were seven computers in the country and the Ministry of Finance had already acquired a new computer.
But this adoption of technology in Tanzania face some early problems which were * Lack of Qualified Indigenous Personnel Installations were totally dependent on foreign experts. In some cases these experts were not adequatelyqualified or experienced. Applications tended not to be properly documented and thus could run
1.0 INTRODUCTION 1 2.0 LITERATURE REVIEW 1 3.0 ISSUES OF TECHNOLOGICAL ADOPTION ON THE USE OF INFORMATION TECHNOLOGY BY ENTERPRISES AND CONSUMERS 2 4.0 AREAS OF STRATEGIC APPLICATION OF IT BY BUSSINESS ENTERPRISE 3 5.0 CHALLENGES OF IT IN SERVICE INDUSTRY IN TANZANIA 5 6.0 SUGGESTION FOR IMPROVEMENT 6 7.0 CONCLUSION 7 REFERENCES 7
1.0 Introduction
Information technology (IT) is the using of computer in collecting, storing and spreading data in the business.
Is the technology that helps companies change business by allowing them to use new method. (Understanding business Nickels &Hugh 7thedition 520)
Service industries are industries which deal in supply if intangible product such as transport industry, school, and health care center.
Competitive Advantage Is an advantage that a firm has over its competitors, allowing it to generate greater sales or margins and/or retains more customers than its competition. (www.onvestopedia.com). example in service industry National Microfinance Bank (NMB) have many branches it Tanzania in almost every District which give the bank more customers compared to other bank.
2. Literature review
2.1 Adoption of Technological (IT) in Tanzania service Industries
Technological adoption / the use of information from other countries “developed counties” started early in 1960s to 1970s but in Tanzania the use of Information Technology came late The first computer in Tanzania wasinstalled in the Ministry of Finance in 1965. By 1974 there were seven computers in the country and the Ministry of Finance had already acquired a new computer.
But this adoption of technology in Tanzania face some early problems which were * Lack of Qualified Indigenous Personnel Installations were totally dependent on foreign experts. In some cases these experts were not adequatelyqualified or experienced. Applications tended not to be properly documented and thus could run
References: * Ahleman Fredrick (2009).Inernational Journal of Project Management, Vol.27, No1 pp.19-30. * Nickels &Hugh Understanding business 7thedition * Norton’s,Peter (2006) Introduction to Computers,6th edition * * Kulkarni,Parag(2010) IT Strategy For Bussiness.India:Oxford University Press * Sandra Siebe & Josep Valor(2008) Criteria for Adopting Information and Communication Technologies 2008 Edition * https://ifm.crdb.com/online/ASPScripts/Logon.asp?mode=&RSAHandle=(retrieved on 27 October 2012) * http://www.facebook.com/TigoTanzania?fref=ts(retrieved on 27 October 2012) * http://www.travelstart.co.tz/airline/precision-air/book-precision-air-flights?gclid=CMbc0bKx1bMCFebLtAod1UEAeA (retrieved on 27 October 2012) * * http://www.investopedia.com/terms/c/competitive_advantage.asp#axzz2ECXCNCxQ (retrieved on 5th December 2012)