Nt1310 Unit 4
1. Define what is encompassed in the term information technology.
Information technology (IT) is a computer technology (hardware and software) for processing and storing information, as well as communications technology (voice and data networks) for transmitting information. 0684-313637,,,0717-063717
2. What are some of the ways that IT has become "pervasive"?
IT has gone beyond extending communication channels within organizations. We see online stores, Web-based customer service offerings and the like as new offerings to retain competitive advantage. We also see that with the increased ease of access to the information and enhanced communication tools, workers are less constrained with time and location in their productivity. As stated …show more content…
Web sites can also be programmed to display screens using a different language and different currency, depending on the user's browser location or selected preferences.
Low Cost and Product/Service differentiation: Airlines and other organizations have offered cheaper pricing for online purchasing, as well as loyalty programs with rewards of different types for online customers. For manufacturing businesses with business customers, lower prices can be offered depending on the customer relationship; some customers may be offered access to the manufacturer’s manufacturing quality and inventory data.
6. What kind of a business might choose to have low levels of dependence on IT?
Some organizations may still use IT primarily for back-office support but rely heavily on person-to-person communications to operate their business. Professional service organizations in particular may choose to keep their front-office person-to-person communications, and law and medical professionals may choose to have minimal usage of information technology.
7. What three types of IT resources need to be managed well?
Technology Infrastructure
Human Resources
Business/IT
Information technology (IT) is a computer technology (hardware and software) for processing and storing information, as well as communications technology (voice and data networks) for transmitting information. 0684-313637,,,0717-063717
2. What are some of the ways that IT has become "pervasive"?
IT has gone beyond extending communication channels within organizations. We see online stores, Web-based customer service offerings and the like as new offerings to retain competitive advantage. We also see that with the increased ease of access to the information and enhanced communication tools, workers are less constrained with time and location in their productivity. As stated …show more content…
Web sites can also be programmed to display screens using a different language and different currency, depending on the user's browser location or selected preferences.
Low Cost and Product/Service differentiation: Airlines and other organizations have offered cheaper pricing for online purchasing, as well as loyalty programs with rewards of different types for online customers. For manufacturing businesses with business customers, lower prices can be offered depending on the customer relationship; some customers may be offered access to the manufacturer’s manufacturing quality and inventory data.
6. What kind of a business might choose to have low levels of dependence on IT?
Some organizations may still use IT primarily for back-office support but rely heavily on person-to-person communications to operate their business. Professional service organizations in particular may choose to keep their front-office person-to-person communications, and law and medical professionals may choose to have minimal usage of information technology.
7. What three types of IT resources need to be managed well?
Technology Infrastructure
Human Resources
Business/IT