Improving Performance of the Work Team
IMPROVING PERFORMANCE OF THE WORK TEAM
1.1
My company has defined expectations of Team Members which are given to each employee in the form of a job description backed up with a work contract signed by each employee when they join the company. These expectations include, a timekeeping policy which requires the individual to be at work at the stated shift start times and to contact the Team Leader within 30mins of that start time with any reasons why this can’t be achieved. This will allow the Team Leader time to call in help to keep production on target.
Absenteeism and sickness are also closely monitored using a system called the Bradford Scale. This concentrates more on the number of occasions when an employee is off rather than the number of days as regular short periods of time off are more disruptive to the working team. If the number of points on the scale reach a certain level then the disciplinary process is used.
Personal conduct is also expected to be appropriate as disruptive or aggressive conduct will affect the performance of the work team meaning targets may be missed or team members will be in conflict.
Employees are also expected to reach certain levels of performance depending on the job they do. Training needs to be completed and personal objectives which are set annually by the area manager during appraisals are used to keep a continuous improvement mentality within each employee. Completion of set objectives also help towards future promotion and possibly pay increases. All these expectations help the company keep well motivated work teams who are self driven with good moral.
1.2
The objective for my team is to ensure we supply our customers (the other departments in our company) with enough optical fibre to meet the order demand for all the different types of fibre laser we manufacture. To help us meet this objective we use a system of KPI’s (Key Performance Indicators) to indicate to us the current level of various indicators throughout
1.1
My company has defined expectations of Team Members which are given to each employee in the form of a job description backed up with a work contract signed by each employee when they join the company. These expectations include, a timekeeping policy which requires the individual to be at work at the stated shift start times and to contact the Team Leader within 30mins of that start time with any reasons why this can’t be achieved. This will allow the Team Leader time to call in help to keep production on target.
Absenteeism and sickness are also closely monitored using a system called the Bradford Scale. This concentrates more on the number of occasions when an employee is off rather than the number of days as regular short periods of time off are more disruptive to the working team. If the number of points on the scale reach a certain level then the disciplinary process is used.
Personal conduct is also expected to be appropriate as disruptive or aggressive conduct will affect the performance of the work team meaning targets may be missed or team members will be in conflict.
Employees are also expected to reach certain levels of performance depending on the job they do. Training needs to be completed and personal objectives which are set annually by the area manager during appraisals are used to keep a continuous improvement mentality within each employee. Completion of set objectives also help towards future promotion and possibly pay increases. All these expectations help the company keep well motivated work teams who are self driven with good moral.
1.2
The objective for my team is to ensure we supply our customers (the other departments in our company) with enough optical fibre to meet the order demand for all the different types of fibre laser we manufacture. To help us meet this objective we use a system of KPI’s (Key Performance Indicators) to indicate to us the current level of various indicators throughout