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HUMAN RESOURCE PROJECT

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HUMAN RESOURCE PROJECT
DELIVERING RESULTS:
A New mandate for human resource professionals.

GROUP 3
EUGENE TODD
DAVINIA OCEAN
WESLEY CHARLES
UWAGBOE IZE­IGBINEVBO

MGMT 471: Human resource Management
DR. KEVIN GLASPER 1

MAIN PREMISE Regardless of the nature of an organization, every organization is subjected to change by one way or another or for various reasons. No matter the economic situation of a country, every organization is given equal opportunity to grow or be a dominant force in their area of specialty. But it all depends on the organizations decisions, business model, strategy and the most important of all, the value and competence it incorporates into managers and human resource personnel when it comes to employees. Wal­mart, a leading retail store has lead the way and shown how building competency combine with management decisions can lead to a good business model while dominating the retail market. OPENING DISCUSSION AND PARTICULARS In particular, Dave Ulrich a professor of business at the Ross School of Business,
Michigan and the author of Delivering Results: A New Mandate for Human Resource
Professionals, urges human­resources managers and professionals to start doing "the real work" of companies: by improving customer service and increasing shareholders value. Ulrich argues that many companies categorize human resources managers as
"incompetent, value­sapping support staff" useful only for shuffling paperwork and dealing with office issues. In the book, he wrote "It 's time to destroy the stereotype and unleash HR 's full potential,". HR should be focused on results for example, by executing strategy and developing better ways to manage benefits and information, he says.
2

Unquestionably, lack of capability and competencies by human resource can deviate an organization out of its business direction. The author points out that core competencies are the collective learning in organization, especially how



References: Dave Ulrich,(1998).Delivering results.first edited  20

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