Housekeeping
A ccommodation Operations
I
CHM
Page
11
HOUSEKEEPING ORGANIZATION CHART
-
200
-
300 ROOMS (MEDIUM HOTEL)
EXECUTIVE HOUSEKEEPER
DESK
COORDINATOR
EX.
ASST HK
ROOMS
EX.ASST HK
PUBLIC AREA
LAUNDRY
HORTICULTURE
PAINTER
POLISHER
CARPENTER
PEST CONTROL
HOUSEKEEPING
SUPERVISOR
HOUSEKEEPING
SUPERVISOR
LAUNDRY AND
UNIFORM ROOM
SUPERVISOR
HK ATTENDANTS
(FLORIST)
(GARDENER)
HK ATTENDANTS
HK
ATTENDANTS
HK
ATTENDANTS
A
ccommodation Operations
I
CHM
Page
12
HOUSEKEEPING ORGANIZATION CHART
-
UP TO 80 ROOMS (SMALL HOTEL)
HOUSEKEEPING INCHARGE
HOUSEKEEPING SUPERVISOR
(FOR>=50 ROOMS
MULTI SKILLED HOUSEKEEPING
ATTENDANTS
A ccommodation Operations
I
CHM
Page
13
HOUSEKEEPING ORGANIZATION CHART
-
UP TO 80
-
200 ROOMS (SMALL HOTEL
)
EXECUTIVE
HOUSEKEEPER
HOUSEKEEPING SUPERVISOR
(FOR>=50 ROOMS
HOUSEKEEPING
ATTENDANTS
EX.ASST HOUSEKEEPER
DESK
ATTENDANT
LINEN/UNIFORM
SUPERVISOR
ALL CONTACTED SERVICES
PUBLIC AREA SUPERVISOR
(IF PA IS LARGE)
A
ccommodation Operations
I
CHM
Page
14
1.5 Inter relation with other departments
All departments within a hotel are required to have a mutual cooperation and teamwork, which is of guest importance and for their effective functioning. No department is isolated, they are interdepe ndent. If people observe maximum courtesy this helps the work to be more pleasant and usually in smoother operation.
The housekeeping department has very close relation
-
ship with front office; essential information has to be passed for efficient functionin
g.
HOUSE KEEPING COORDINATES WITH THE FOLLOWING DEPARTMENTS
1.
FRONT OFFICE
Coordinates with front office department are one of the important features of housekeeping . As soon as there are guest departures the front office rings the house keeping desk and re ports the room number of rooms vacated so that housekeeping can take them over to clean and prepare it for sale. Once the rooms are cleaned house keeping
I
CHM
Page
11
HOUSEKEEPING ORGANIZATION CHART
-
200
-
300 ROOMS (MEDIUM HOTEL)
EXECUTIVE HOUSEKEEPER
DESK
COORDINATOR
EX.
ASST HK
ROOMS
EX.ASST HK
PUBLIC AREA
LAUNDRY
HORTICULTURE
PAINTER
POLISHER
CARPENTER
PEST CONTROL
HOUSEKEEPING
SUPERVISOR
HOUSEKEEPING
SUPERVISOR
LAUNDRY AND
UNIFORM ROOM
SUPERVISOR
HK ATTENDANTS
(FLORIST)
(GARDENER)
HK ATTENDANTS
HK
ATTENDANTS
HK
ATTENDANTS
A
ccommodation Operations
I
CHM
Page
12
HOUSEKEEPING ORGANIZATION CHART
-
UP TO 80 ROOMS (SMALL HOTEL)
HOUSEKEEPING INCHARGE
HOUSEKEEPING SUPERVISOR
(FOR>=50 ROOMS
MULTI SKILLED HOUSEKEEPING
ATTENDANTS
A ccommodation Operations
I
CHM
Page
13
HOUSEKEEPING ORGANIZATION CHART
-
UP TO 80
-
200 ROOMS (SMALL HOTEL
)
EXECUTIVE
HOUSEKEEPER
HOUSEKEEPING SUPERVISOR
(FOR>=50 ROOMS
HOUSEKEEPING
ATTENDANTS
EX.ASST HOUSEKEEPER
DESK
ATTENDANT
LINEN/UNIFORM
SUPERVISOR
ALL CONTACTED SERVICES
PUBLIC AREA SUPERVISOR
(IF PA IS LARGE)
A
ccommodation Operations
I
CHM
Page
14
1.5 Inter relation with other departments
All departments within a hotel are required to have a mutual cooperation and teamwork, which is of guest importance and for their effective functioning. No department is isolated, they are interdepe ndent. If people observe maximum courtesy this helps the work to be more pleasant and usually in smoother operation.
The housekeeping department has very close relation
-
ship with front office; essential information has to be passed for efficient functionin
g.
HOUSE KEEPING COORDINATES WITH THE FOLLOWING DEPARTMENTS
1.
FRONT OFFICE
Coordinates with front office department are one of the important features of housekeeping . As soon as there are guest departures the front office rings the house keeping desk and re ports the room number of rooms vacated so that housekeeping can take them over to clean and prepare it for sale. Once the rooms are cleaned house keeping