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Hnd Business
Assignment: Working with and leading People

Case organisation: Fast Track

Fast track is 24hour postal company that delivers to all areas in the UK.
Recently it has have received a substantial amount of investment and Board of directors have decided to grow the organisation by offering overseas delivery services.

You are required using the above case study to answer the following task questions.

Task1- Recruitment, selection and Retention

1a) As part of the expansion plans fast Track intends to recruit 5 new employees, 33 drivers and 2 administrators. Suggest a suitable recruitment and selection process for the organisation.

1b) What will be the important of succession planning for fast track?

1c) What ethical and legal implications will fast track need to be aware of when recruiting the employees, please provide details of current legislation?

Task 2- Building wining teams

2a) How can group culture contribute to the success of fast track?

2b) What is meant by the term team and why is working as a team important to fast track.

2c) apply Belbin’s team roles to fast track

Task3-leadership

3a) As overseas delivers are a new operation the Board of directors have decided to employ a manager to run the new division, should this person have the traits of a manager of a leader?

3b) What leadership style should the new manager adopt?

3c) What motivational techniques could be used to boost morale within the organisation?

Task4- Work and Development needs

4a) How could learning styles be identified and applied within Fast Track?

4b) How will work be allocated within Fast track?

4c) How will this new division’s staff performance be measured and monitored to ensure that organisational objectives are achieved?

Student Guidelines

1) You should write this assignment in report style, although a formal report structure will not be required. 2) You should use diagrams and tables of fiqures where

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