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Hefty Hardware

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Hefty Hardware
According to the case study, we found as a team that there are quite a few issues between business and IT at Hefty Hardware. It would seem that as a company they are delivering products and services at a cost-effective price point, but business personnel is having a hard time understanding how IT goes about their processes and how they rectify IT related issues. On the other hand, IT personnel at the project level are having a hard time understanding how the business side of the company actually runs due to lack of knowledge in the area. According to the case, the CIO is fairly new and a majority of his management team are individuals who seem to be more concerned with IT related matters than business matters. IT communication throughout has
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