Healthlite Yogurt Information Technology Plan
Business Plan
Healthlite Yogurt Co.
Danbury, Connecticut Table of Contents
1.0 Organization Overview 2
1.1 Organization Structure 2
1.2 Organization Products 2
1.3 Major Business Processes 2
2.0 Problem Statement 3
2.1 Existing Problems with the Current Processes 3
2.2 Factors Contributing to the Problem 5
3.0 MANAGEMENT PLAN 6
3.1 Overview of Management Plan 6
3.2 Objectives 6
3.3 Timeline 7
3.4 Major Milestones 9
3.5 Cost and Benefit Assessment for Plan Implementation 9
4.0 Business Process Change Drivers 10
5.0 Technology Plan 12
5.1 Goals and Technology Vision 12
5.2 Current Technology and Resources 13
5.3 Priority Needs and Solutions 13
5.4 E-Commerce and Web-Based Order Processing System 15
5.5 Database Warehouse and Database Management System 16
6. DATA ENTRY REPORT 17
6.1 Consumer Web site 17
6.2 Customer Extranet Site 19
6.3 Company Intranet Site 22
7.0 Proposed Project Plan for New System 26
7.1 Phase 1- Web Strategy / Architecture and Development 26
8.0 QUALITY ASSURANCE MEASURES 29
9.0 SUMMARY 30
Figures and Tables
Figure 1 - Current Order Processing System 4
Figure 2 - Revised Company Hierarchy 7
Figure 3 - Timeline 8
Figure 4 ¡V Milestones 9
Figure 5 - Web-Based Order Processing System 16
Figure 6 - New Web-Based Ordering System 28
Table 1 ¡V Program Cost 10
Table 2 ¡V Priority Needs 14
Table 3 - Quality Assurance Performance Measures 29
Abstract
JMC consulting has established that the Healthlite Corporation has a need to improve their current order processing systems and communication methods. This need is brought about by the limited technology that is employed by Healthlite. What JMC proposes is that the company invests in a new system that will solve their order processing dilemmas and also the communication issues from the company headquarters to the regional offices. The new system includes new software and hardware and will also allow for the use of the Internet to provide a
Healthlite Yogurt Co.
Danbury, Connecticut Table of Contents
1.0 Organization Overview 2
1.1 Organization Structure 2
1.2 Organization Products 2
1.3 Major Business Processes 2
2.0 Problem Statement 3
2.1 Existing Problems with the Current Processes 3
2.2 Factors Contributing to the Problem 5
3.0 MANAGEMENT PLAN 6
3.1 Overview of Management Plan 6
3.2 Objectives 6
3.3 Timeline 7
3.4 Major Milestones 9
3.5 Cost and Benefit Assessment for Plan Implementation 9
4.0 Business Process Change Drivers 10
5.0 Technology Plan 12
5.1 Goals and Technology Vision 12
5.2 Current Technology and Resources 13
5.3 Priority Needs and Solutions 13
5.4 E-Commerce and Web-Based Order Processing System 15
5.5 Database Warehouse and Database Management System 16
6. DATA ENTRY REPORT 17
6.1 Consumer Web site 17
6.2 Customer Extranet Site 19
6.3 Company Intranet Site 22
7.0 Proposed Project Plan for New System 26
7.1 Phase 1- Web Strategy / Architecture and Development 26
8.0 QUALITY ASSURANCE MEASURES 29
9.0 SUMMARY 30
Figures and Tables
Figure 1 - Current Order Processing System 4
Figure 2 - Revised Company Hierarchy 7
Figure 3 - Timeline 8
Figure 4 ¡V Milestones 9
Figure 5 - Web-Based Order Processing System 16
Figure 6 - New Web-Based Ordering System 28
Table 1 ¡V Program Cost 10
Table 2 ¡V Priority Needs 14
Table 3 - Quality Assurance Performance Measures 29
Abstract
JMC consulting has established that the Healthlite Corporation has a need to improve their current order processing systems and communication methods. This need is brought about by the limited technology that is employed by Healthlite. What JMC proposes is that the company invests in a new system that will solve their order processing dilemmas and also the communication issues from the company headquarters to the regional offices. The new system includes new software and hardware and will also allow for the use of the Internet to provide a