New Century Health Clinic Case Study
The New Century Health Clinic’s current information system is inadequate for its users and woefully out of date. It has been agreed that a new information system should be created in the original’s place. This system must meet the needs of the users in the clinic and must be done in a way that will reduce costs and inefficiencies. This document will establish the needs that will need to be met by this new system. The current workforce of New Century Health Clinic is 17 people including 6 office workers who will be the primary users of the system. The system must be able to handle an expanding patient base of over 3,500 patients and 275 employers. There are currently 34 different insurance policies accepted. The information system will make
…show more content…
If the number of patients rises dramatically, the system will be able to be expanded without interrupting the system’s current operations. If the opposite happens, the system will be able to handle reduced capabilities. Whether or not, an in-house solution or an external vendor is chosen, the system will be able to scaled one way or the other.
The New Century Health Clinic’s new information system must be able to function consistently throughout the work day. Anything less than 99.9% uptime would be unacceptable. The information system must be able to handle online cancellations for appointments as well as allow people to schedule appointments. This will require the schedule to be kept up to date online to avoid possible conflicts while scheduling. The system must be able to easily add to new patients into the records as well as allowing that information to be easily retrieved.
The system will be designed to be both accessible to users and staff. It will try to keep users’ records private and inaccessible to those who don’t need access. It will be able to support holding thousands of patients’ records. The system will utilize a mixture of batch processing and online processing, for more pressing matters. The system will be kept online all the time and is designed to avoid as much downtime as
If the number of patients rises dramatically, the system will be able to be expanded without interrupting the system’s current operations. If the opposite happens, the system will be able to handle reduced capabilities. Whether or not, an in-house solution or an external vendor is chosen, the system will be able to scaled one way or the other.
The New Century Health Clinic’s new information system must be able to function consistently throughout the work day. Anything less than 99.9% uptime would be unacceptable. The information system must be able to handle online cancellations for appointments as well as allow people to schedule appointments. This will require the schedule to be kept up to date online to avoid possible conflicts while scheduling. The system must be able to easily add to new patients into the records as well as allowing that information to be easily retrieved.
The system will be designed to be both accessible to users and staff. It will try to keep users’ records private and inaccessible to those who don’t need access. It will be able to support holding thousands of patients’ records. The system will utilize a mixture of batch processing and online processing, for more pressing matters. The system will be kept online all the time and is designed to avoid as much downtime as