Unit 1- Task 2- Theories of communication
Merit
Tutor- Jude
Good and effective communication is important in a health and social care setting as it:
Reduces conflict
Poor communication creates misunderstanding for the service user. This can be solved when you communicate effectively by making people understand and fill in the gaps of poor communication. You could also use your good communication skills to solve conflict between any other people. The conflict stage refers back back to Tuckman’s ‘storming ‘phase. (http://www.maximumadvantage.com/advantages-of-effective-communication.html)
In a health a social care setting, good communication is important as things can be misinterpreted. For example, if a day nurse does not tell a night …show more content…
This would result in a quick and easy task. (http://www.maximumadvantage.com/advantages-of-effective-communication.html For example, carers should communicate effectively to make sure that the service user is well looked after and is having the correct treatment. If this does not happen, then the service user will suffer as a result of poor communication. This refers to Tuckman’s ‘norming’ stage in his theory.
Have stronger relationships
If good and effective communication occurs strong relationships will form which provides a higher service and help people when they need it. When relationships form, emotions and thoughts are understood exactly how they are supposed to. (http://www.maximumadvantage.com/advantages-of-effective-communication.html. For example, when a carer is your friend, they would want to make sure that you are having the correct treatment and make sure that things are being done correctly. This refers back to Tuckan’s theory-
Help people to adopt your