• Explain The Role Of Effective Communication And Interpersonal Interaction In Health And Social Care
P1. Explain the role of effective communication and interpersonal interaction in a health and social care context.
The Role of communication
Communication has many roles and functions. It helps people to inform people of your thoughts ideas and opinions and help them to understand them too. It also can be used to help people in an emotional and social way (making friends, socialising etc.). Communication can also be used to assess a patient’s condition, build a trusting a respectful relationships and motivate them. All of these will help the patient’s self-esteem and will help to reduce barriers between professional and service users
Types of communication
Verbal
Communication I split up in to two main areas verbal and non-verbal. Verbal communication has a number of influences that need to be considered when dealing with communication in a Health a Social Care setting. Pitch, tone voice rate of delivery and the language used can all have a significant impact on the communication taking place. For example if I were to speak to an elderly patient in a care home in …show more content…
It will also contribute to a more efficient and effective health care setting as the service users will be happier with the treatments they receive. If poor communication are to take place then people are going to end up frustrated, confused and in worst case scenario offended. If service users are not happy or confident with the service they receive this will have a negative impact on health care setting as the reputation of the staff and setting will be reduced. In addition to this effective interpersonal skills will facilitate a better unity across the workplace. People who can communicate effectively and who can use demonstrate good levels of interpersonal skills will give be able to deliver a clearer and more refined
The Role of communication
Communication has many roles and functions. It helps people to inform people of your thoughts ideas and opinions and help them to understand them too. It also can be used to help people in an emotional and social way (making friends, socialising etc.). Communication can also be used to assess a patient’s condition, build a trusting a respectful relationships and motivate them. All of these will help the patient’s self-esteem and will help to reduce barriers between professional and service users
Types of communication
Verbal
Communication I split up in to two main areas verbal and non-verbal. Verbal communication has a number of influences that need to be considered when dealing with communication in a Health a Social Care setting. Pitch, tone voice rate of delivery and the language used can all have a significant impact on the communication taking place. For example if I were to speak to an elderly patient in a care home in …show more content…
It will also contribute to a more efficient and effective health care setting as the service users will be happier with the treatments they receive. If poor communication are to take place then people are going to end up frustrated, confused and in worst case scenario offended. If service users are not happy or confident with the service they receive this will have a negative impact on health care setting as the reputation of the staff and setting will be reduced. In addition to this effective interpersonal skills will facilitate a better unity across the workplace. People who can communicate effectively and who can use demonstrate good levels of interpersonal skills will give be able to deliver a clearer and more refined