Hca230 Week 2 Effective Communication Research Paper
Are You A Good Communicator?
Lindsey Diaz
HCA230
September 30, 2012
Chong Daleiden
“Effective Communication is a two-way process – sending the right message, that is also being correctly received and understood by the other person/s.” (effectivecommunication, 2012) Effective communication is not something everyone possesses; this is why we must focus on learning how to effectively communicate in our health care setting/workplace. Quality personal relationships are important in our lives, not only in personal and intimate relationships, but also in our business professional and work relationships. When you can effectively communicate, get your point across, and have the other person understand correctly, and completely you have successfully and effectively communicated with that person. This makes your life, job, workplace, and attitude better, communication skills …show more content…
Supportive communication relationships are just that, supportive; “for example, rather than telling an under performing employee that they are lazy, the leader may point out that the departments numbers are not ideal. In addition, the supportive leaders will then ask the employee to help come up with solutions to improving the departments numbers.” (Holland, 2012) This is how we would hope our supportive leaders in the health care industry would deal with other employees when having communication or workplace issues. Defensive communication relationships are just that, defensive; one could be defensive about an issue or subject or could be on the defense as if he/she was being attacked in a conversation or about a topic. Defensive relationships really have no business being in any field, especially the health care industry. The health care industry needs supportive, understanding, and team work to help things run smoothly and
Lindsey Diaz
HCA230
September 30, 2012
Chong Daleiden
“Effective Communication is a two-way process – sending the right message, that is also being correctly received and understood by the other person/s.” (effectivecommunication, 2012) Effective communication is not something everyone possesses; this is why we must focus on learning how to effectively communicate in our health care setting/workplace. Quality personal relationships are important in our lives, not only in personal and intimate relationships, but also in our business professional and work relationships. When you can effectively communicate, get your point across, and have the other person understand correctly, and completely you have successfully and effectively communicated with that person. This makes your life, job, workplace, and attitude better, communication skills …show more content…
Supportive communication relationships are just that, supportive; “for example, rather than telling an under performing employee that they are lazy, the leader may point out that the departments numbers are not ideal. In addition, the supportive leaders will then ask the employee to help come up with solutions to improving the departments numbers.” (Holland, 2012) This is how we would hope our supportive leaders in the health care industry would deal with other employees when having communication or workplace issues. Defensive communication relationships are just that, defensive; one could be defensive about an issue or subject or could be on the defense as if he/she was being attacked in a conversation or about a topic. Defensive relationships really have no business being in any field, especially the health care industry. The health care industry needs supportive, understanding, and team work to help things run smoothly and