FLOWCHARTS
1
FLOWCHARTS
PREPARED BY: ANUSHKA
NANCOO
2
WHAT IS A FLOWCHART?
Maps or graphical representations of a process
Illustrates the sequence of operations to be performed to get to the solution of a problem
Useful tool for communication
3
USES OF A FLOWCHART
To see whether the steps of a process are logical
To record the sequence of tasks in a process
To uncover problems/miscommunication
To define the boundaries of a process
Aids in developing a common base knowledge about a process
BASIC FLOWCHART SYMBOLS
Connector
Decision
Input/O utput Flow line
Process
Terminator
Delay
4
GUIDELINES FOR DRAWING A
FLOWCHART
1.
Identify tasks
2.
Organize and document tasks
3.
Test the flowchart
4.
Challenge the flowchart
5
EXAMPLE OF A FLOWCHART
Start
Alarm rings
Delay
No
Ready to get up? Hit Snooze
Button
Yes
Climb out of bed End
Set for 5 mins. Average
3 times
6
7
HERE’S A QUESTION FOR YOU TO TRY..
Draw a flowchart for having a bath. Below are the steps in taking a bath. (1) Turn on the hot and cold taps.
(2) Is it too hot or cold? If it is, go to step 3, otherwise go to step 4.
(3) Adjust the hot and cold taps and go back to step 2.
(4) Wait for 2 minutes.
(5) Is the bath full? If it is, go to step 7, otherwise go to step 6.
(6) Go back to step 4.
(7) Turn off the hot and cold taps.
8
USEFUL SOURCES
TEXT: Quality Control 6th Edition by Dale H. Besterfield
YOUTUBE VIDEO: Flowchart one of Basic Quality Tools
9
REFERENCES
Besterfield, Dale H. Quality Control. 6th ed. New Jersey: Prentice Hall, n.d.
Print.
"Flow Charts: Understanding and Communicating How a Process Works."
Flow Charts. N.p., n.d. Web. 28 Feb. 2015. "Flowchart One of Basic Quality Tools." YouTube. ASQHtube, 29 June 2011.
Web. 28 Feb. 2015. Goetsch, David L., and Stanley Davis. Quality Management for
Organizational Excellence: Introduction to Total Quality. Upper Saddle
River, NJ: Prentice Hall, 2010. Print.
"Quality
FLOWCHARTS
PREPARED BY: ANUSHKA
NANCOO
2
WHAT IS A FLOWCHART?
Maps or graphical representations of a process
Illustrates the sequence of operations to be performed to get to the solution of a problem
Useful tool for communication
3
USES OF A FLOWCHART
To see whether the steps of a process are logical
To record the sequence of tasks in a process
To uncover problems/miscommunication
To define the boundaries of a process
Aids in developing a common base knowledge about a process
BASIC FLOWCHART SYMBOLS
Connector
Decision
Input/O utput Flow line
Process
Terminator
Delay
4
GUIDELINES FOR DRAWING A
FLOWCHART
1.
Identify tasks
2.
Organize and document tasks
3.
Test the flowchart
4.
Challenge the flowchart
5
EXAMPLE OF A FLOWCHART
Start
Alarm rings
Delay
No
Ready to get up? Hit Snooze
Button
Yes
Climb out of bed End
Set for 5 mins. Average
3 times
6
7
HERE’S A QUESTION FOR YOU TO TRY..
Draw a flowchart for having a bath. Below are the steps in taking a bath. (1) Turn on the hot and cold taps.
(2) Is it too hot or cold? If it is, go to step 3, otherwise go to step 4.
(3) Adjust the hot and cold taps and go back to step 2.
(4) Wait for 2 minutes.
(5) Is the bath full? If it is, go to step 7, otherwise go to step 6.
(6) Go back to step 4.
(7) Turn off the hot and cold taps.
8
USEFUL SOURCES
TEXT: Quality Control 6th Edition by Dale H. Besterfield
YOUTUBE VIDEO: Flowchart one of Basic Quality Tools
9
REFERENCES
Besterfield, Dale H. Quality Control. 6th ed. New Jersey: Prentice Hall, n.d.
Print.
"Flow Charts: Understanding and Communicating How a Process Works."
Flow Charts. N.p., n.d. Web. 28 Feb. 2015. "Flowchart One of Basic Quality Tools." YouTube. ASQHtube, 29 June 2011.
Web. 28 Feb. 2015. Goetsch, David L., and Stanley Davis. Quality Management for
Organizational Excellence: Introduction to Total Quality. Upper Saddle
River, NJ: Prentice Hall, 2010. Print.
"Quality
References: Flow Charts. N.p., n.d. Web. 28 Feb. 2015. Web. 28 Feb. 2015. Organizational Excellence: Introduction to Total Quality. Upper Saddle River, NJ: Prentice Hall, 2010 "Quality Improvement Course." Flow Charts. N.p., n.d. Web. 28 Feb. 2015.