Employee Performance
Akah Ndang William
EMPLOYEE MOTIVATION AND PERFORMANCE
Ultimate Companion Limited Douala-Cameroon
Bachelor’s Thesis Business Management
December 2010
DESCRIPTION
Date of the bachelor's thesis
7 December 2010
Author(s)
Degree programme and option
Akah Ndang William
Name of the bachelor's thesis
Business Management
Employee Motivation and Performance
Abstract
The subject matter of this research; employee motivation and performance seeks to look at how best employees can be motivated in order to achieve high performance within a company or organization. Managers and entrepreneurs must ensure that companies or organizations have a competent personnel that is capable to handle this task. This takes us to the problem question of this research “why is not a sufficient motivation for high performance?” This therefore establishes the fact that money is for high performance but there is need to look at other aspects of motivation which is not necessarily money. Four theories were taken into consideration to give an explanation to the question raised in the problem formulation. These theories include: Maslow’s hierarchy of needs, Herzberg two factor theory, John Adair fifty-fifty theory and Vroom’s expectancy theory. Furthermore, the performance management process as a tool to measure employee performance and company performance. This research equally looked at the various reward systems which could be used by a company. In addition to the above, culture and organizational culture and it influence on employee behaviour within a company was also examined. An empirical study was done at Ultimate Companion Limited which represents the case study of this research work. Interviews and questionnaires were conducted to sample employee and management view on motivation and how it can increase performance at the company. Finally, a comparison of findings with theories, a discussion which raises critical issues on motivation/performance and
EMPLOYEE MOTIVATION AND PERFORMANCE
Ultimate Companion Limited Douala-Cameroon
Bachelor’s Thesis Business Management
December 2010
DESCRIPTION
Date of the bachelor's thesis
7 December 2010
Author(s)
Degree programme and option
Akah Ndang William
Name of the bachelor's thesis
Business Management
Employee Motivation and Performance
Abstract
The subject matter of this research; employee motivation and performance seeks to look at how best employees can be motivated in order to achieve high performance within a company or organization. Managers and entrepreneurs must ensure that companies or organizations have a competent personnel that is capable to handle this task. This takes us to the problem question of this research “why is not a sufficient motivation for high performance?” This therefore establishes the fact that money is for high performance but there is need to look at other aspects of motivation which is not necessarily money. Four theories were taken into consideration to give an explanation to the question raised in the problem formulation. These theories include: Maslow’s hierarchy of needs, Herzberg two factor theory, John Adair fifty-fifty theory and Vroom’s expectancy theory. Furthermore, the performance management process as a tool to measure employee performance and company performance. This research equally looked at the various reward systems which could be used by a company. In addition to the above, culture and organizational culture and it influence on employee behaviour within a company was also examined. An empirical study was done at Ultimate Companion Limited which represents the case study of this research work. Interviews and questionnaires were conducted to sample employee and management view on motivation and how it can increase performance at the company. Finally, a comparison of findings with theories, a discussion which raises critical issues on motivation/performance and