Easydrive School
The EasyDrive School of Motoring Case Study
The EasyDrive School of Motoring was established in Glasgow in 1992. Since then, the
School has grown steadily and now has several offices in most of the main cities of
Scotland. However, the School is now so large that more and more administrative staff are being employed to cope with the ever-increasing amount of paperwork. Furthermore, the communication and sharing of information between offices, even in the same city, is poor.
The Director of the School, Dave MacLeod, feels that too many mistakes are being made and that the success of the School will be short-lived if he does not do something to remedy the situation. He knows that a database could help in part to solve the problem and has approached you and your team to help in creating a database system to support the running of the EasyDrive School of Motoring. The Director has provided the following brief description of how the EasyDrive School of Motoring operates.
Data Requirements
Each office has a Manager (who tends to also be a Senior Instructor), several Senior
Instructors, Instructors, and administrative staff. The Manager is responsible for the dayto- day running of the office. Clients must first register at an office and this requires that they complete an application form, which records their personal details. Before the first lesson, a client is requested to attend an interview with an Instructor to assess the needs of the client and to ensure that the client holds a valid provisional driving license. A client is free to ask for a particular Instructor or to request that an Instructor be changed at any stage throughout the process of learning to drive. After the interview, the first lesson is booked.
A client may request individual lessons or book a block of lessons for a reduced fee. An individual lesson is for one hour, which begins and ends at the office. A lesson is with a particular Instructor in a particular car at a given
The EasyDrive School of Motoring was established in Glasgow in 1992. Since then, the
School has grown steadily and now has several offices in most of the main cities of
Scotland. However, the School is now so large that more and more administrative staff are being employed to cope with the ever-increasing amount of paperwork. Furthermore, the communication and sharing of information between offices, even in the same city, is poor.
The Director of the School, Dave MacLeod, feels that too many mistakes are being made and that the success of the School will be short-lived if he does not do something to remedy the situation. He knows that a database could help in part to solve the problem and has approached you and your team to help in creating a database system to support the running of the EasyDrive School of Motoring. The Director has provided the following brief description of how the EasyDrive School of Motoring operates.
Data Requirements
Each office has a Manager (who tends to also be a Senior Instructor), several Senior
Instructors, Instructors, and administrative staff. The Manager is responsible for the dayto- day running of the office. Clients must first register at an office and this requires that they complete an application form, which records their personal details. Before the first lesson, a client is requested to attend an interview with an Instructor to assess the needs of the client and to ensure that the client holds a valid provisional driving license. A client is free to ask for a particular Instructor or to request that an Instructor be changed at any stage throughout the process of learning to drive. After the interview, the first lesson is booked.
A client may request individual lessons or book a block of lessons for a reduced fee. An individual lesson is for one hour, which begins and ends at the office. A lesson is with a particular Instructor in a particular car at a given