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Contemporary Hospitality Management

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Contemporary Hospitality Management
MONT ROSE COLLEGE
OF MAnagment and sciences

NAME: ANJANA VERMA id-mrc/21108/hnd BTEC HIGHER NATIONAL DIPLOMA IN HOSPITALITY MANAGEMENT
MODUL: unit 1 the contemporary hospitality industry unit code: l/601/1788 lecturer: mr olajumoke taiwo

Task-1 1.1 -Analyze the current scale, scope and diversity of the hospitality industry
Radisson is a member of REDIZOR group of hotels with more than 270 hotels worldwide. It is the one of fastest growing chain .Radisson hotel has their own contemporary design so they do not compromise on comfort ,they provide complimentary WI-FI and better seasonal British food and other cultural cuisines with their services that anticipate ,and never assumes an experience that relax and stimulate in equal measure the Radisson vision is simple .they want most admire company in London. This single idea covers their thinking and gives focus to their plans on a day to day basis. And they express it below
100 % guest satisfaction
100% employment engagement
100%positive cash flow
Radisson value, to achieve guest satisfaction Radisson aim at, they need to live according to a strong and very clear set of values ,and they do and they approach to their service so simply everything they do has one purpose
Making people feel special
Luxury without pretension
Radisson hotel has 700 rooms
Bar
Leisure centre
Various cuisine restaurants
Coffee shop
Radisson is only hotel Company to offers a patented online loyalty programme to its agents called look to book: which allow them to automatically earn points towards valuable merchandise and incentive awards .this highly successful programme includes worldwide Source => www.radisson.cn
SOURCE-www.wikipedia.org/confederation of tourism. n 1.2- discuss the organisational structure of hospitality

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