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Chick-Fil-A Evaluation

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Chick-Fil-A Evaluation
Evaluation of a Restaurant
Natalie Smith
DeVry University
ENG135 Advanced Composition
Professor Ryan
Fall B 2012

Evaluation of a Restaurant
If you are like most parents, making dinner can become a daunting chore. Take a break from your role as cook and take the family out for a change. In choosing the place that you will take your family to, one faces many considerations. A few things to take into consideration are customer service, value, and a family-friendly atmosphere. Chick-fil-A meets all of these criteria.
Chick-fil-A has an award winning customer service that does not happen without extreme attention to detail. With most fast food restaurants, speed is the top priority, a strategy that produces high volume, but leads to notoriously inconsistent and impersonal interaction with customers. Chick-fil-A is different. Its staff is swift and attentive. Chick-fil-A employees strive to complete orders within 90 seconds in the drive-through window and 60 seconds at the counter. Also, at the end of every transaction at Chick-fil-A you will not simply here “thanks” or “see you later” or “come back” but rather “My Pleasure.” This really makes the customer feel important and special. Due to company values,
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This does not mean being cheap but getting a good meal that you feel happy about paying. You are satisfied for what you get. Also, not only does Chick-fil-A have the best customer service, they have the best tasting food of any fast food restaurant. For those that are diet conscience, Chick-fil-A is known for their incredible Diet Lemonade and fruits cups available in assorted sizes (with a good selection of fruit in them). For the kids, whole chunks of chicken breast make up the chicken nuggets instead of the reconstituted stuff. Although Chick-fil-A has many items on their menu, from sandwiches to salads, they are all made with chicken. If you are hungry for a big, juicy steak, this is not the place for

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