Preview

Business Analysis: Chick-Fil-A

Good Essays
Open Document
Open Document
494 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Business Analysis: Chick-Fil-A
An article I selected from the Wall Street Journal explains how Chick-fil-A was founded and the reason this establishment is so different than many other fast food restaurants. The article states, “The chain's locations are closed on Sundays and play religious-themed music” (Calia & Jargon, 2014). The concept of this entirely different style of fast food has caught on in the Southern States and many customers appreciate the fact that the restaurant stays so true to its values. Since the beginning when S. Truett Cathy opened his first eatery called the Dwarf Grill there has been a focus centered around God. The revenue the company is losing from a busy weekend day doesn’t set this them back, it actually seems to have made more loyal customers …show more content…
This is not a strategy that would be recommended at the average business school. But it has proved no bar to the success of Chick-fil-A, which racked up sales of $1.74 billion last year across the United States” This article discusses the business growth of companies who claim religious orientation specifically choosing Christianity. The choice to be closed on Sundays is one that is bold in the business world. From my personal experience at the restaurant I have worked at for over six years I know that Sundays are the busiest day of the week due to the church crowds and end of the weekend rushes. I could count the Sundays I have had off in the past six years and I have more respect for the owners of Chick-fil-A removing the budget aspect out of their decision making. The loyal customers may enjoy eating their favorite restaurant on a Sunday after Church, but I feel the respect that is given knowing money is not the largest aspect for this company overshadows losses and makes Chick-fil-A more even more profitable every other day of the

You May Also Find These Documents Helpful

  • Good Essays

    Since the opening of Chick-Fil-A, they have received over 2 billion dollars in sales. The company’s great recipe for success is due to the marketing strategy of product, price, place, and promotion. The additional two P’s, purpose and people, also give a hand in the success. Purpose, guiding the company’s strategy planning process, and people, being key to implementing strategy. For the company, product itself is the fact that the food is made fresh every day, only making just enough inventory to sell. They found that customers reward great product. Since Chick-Fil-A makes their product, using the very best resources they can, the customers are willing to pay full price. Keeping the customers in mind, the restaurant keeps a simple, yet high quality menu. The simple chicken sandwich with the two crucial pickles set the tone for the menu. The restaurant keeps a two-prong approach to their menu, referring to it as a menu of choice, providing nutritional goals of health, (grilled chicken, wraps, salads, etc.) and other items for those less focused on that approach, (milk-shakes, waffle fries, classic chicken sandwich). Keeping these elements has developed a loyal customer following for the food chain. Customers have proven that they’ll pay full price for a quality meal, therefore, Chick-Fil-A continues with their succeeding marketing strategy. As said in the video, “pricing is not just about the product itself, it’s about the overall experience, meaning that if you give the customers what they pay for, they will continue to use your business.…

    • 774 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Chipotle Mexican Grill was a concept turned reality by a gentleman by the name of Steve Ells. Chipotle Mexican Grill provides excellent Mexican cuisine driven by a concept of “Food with Integrity”. The first chipotle Mexican grill was opened in 1993 in Denver Colorado. By the end of 1995 there were three. In 1996 alone, Steve Ells opened five more Denver-area restaurants growing by a total of eight stores in three years. By 1998 Chipotle Mexican Grill was showing much promise. In order to meet their growth needs Chipotle took on outside investors. In 1999 they opened their first out-of-state stores in Minnesota and Ohio. As Steve was seeing rapid growth with his company, he was also noticing significant issues with the quality of the food being desired in this industry. After learning how pork was traditionally raised in the United States Steve Ells started his business down a new path. This lead to the concept of “Food with Integrity” , which was as a result of Steve’s decision to sell only the highest quality organic and naturally raised foods. Chipotle Mexican Grill continues to grow rapidly and in 2006 went public on the New York Stock Exchange. By 2012, Chipotle Mexican Grill had over 1400 company-owned stores taking over as the number two Mexican fast food restaurant for total sales in the US market. Today the overall business environment for Chipotle Mexican Grill is very good. The company has grown by over 50% since 2010 and is seeing increases in revenue averaging between 18% and 20% each year. Since going public the company has seen a 4000% return in their stock prices. Chipotle Mexican Grill continues to grow an average of 150+ stores per year. Based on their financial reporting for 2013 they had reached $3.21 billion in revenue. The significant amount of growth…

    • 1753 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Chick-Fil-A Case

    • 747 Words
    • 3 Pages

    Chick-fil-A stands out because it is one of the few prominent large businesses that is closed on Sundays. Firstly, it benefits the workers because they get at least one day of the week off and that shows how much they value their employees. Secondly, customers with the same Christian beliefs have more respect on the business because they keep their Sabbath Day holy to honor God which helps in retaining loyal customers. Lastly, it decreases the possibility of customers getting sick of the food. Since it is closed on Sundays, customers are more eager to have Chick-fil-A the next day it opens. Customers will not have the mentality that it is opened everyday so they can go whenever they want which sometimes turns out otherwise, they do not go at…

    • 747 Words
    • 3 Pages
    Good Essays
  • Good Essays

    McDonald’s and Chick-Fil-A are American fast food restaurants. McDonald’s was found in 1940, by Richards and Maurice McDonald, in San Bernardino, California. Chick-Fil-A was found in 1946, by S. Truett Cathy. Both restaurants are distinct in their own way. Chick-fil-A is famous for their chicken sandwich and happy employees/service. Truett Cathy believed, "Employees should have an opportunity to rest, spend time with family and friends, and worship if they choose to do so". His beliefs were incorporated in his business. It is impossible to find an unorganized and unhygienic Chick-Fil-A. McDonald’s on the other hand is known for their cheap menu and wide range of availability globally. They want to satisfy customers who earned average or below…

    • 321 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Assignment: Chick-Fil-A

    • 380 Words
    • 2 Pages

    The company I selected to write about is Chick-fil-A. This company started back in 1946 in Hapeville, Georgia. Its founder Truett Cathy believed all franchised Chick-fil-A Operators and their Restaurant employees should have an opportunity to rest, spend time with family and friends, and worship if they choose to do so (http://www.chick-fil-a.com/Company/Highlights-Sunday). Mr. Cathy attributed this closure on Sundays as part of his success. With sales for 2015 exceeding 6 billion (http://www.chick-fil-a.com), I must say he’s was on the right path.…

    • 380 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Chick-Fil-A Analysis

    • 73 Words
    • 1 Page

    Chick-fil-A is the most popular fast food chicken restaurant. Chick-fil-A, the second largest quick-service chicken restaurant chain in the United States, based on sales (LaRoy, 2013). Known for their healthy food choices, cow centered atmosphere and religious beliefs. Chick-fil-a is a brand like know other. Chick-fil-A stepped outside the box and have taken some risk that have led to great results. Being different is one of the reasons why this company is…

    • 73 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Chick Fil A Case Study

    • 1262 Words
    • 6 Pages

    While most companies were closing or downsizing, Chick-fil-A was economically thriving. The restaurant’s system-wide sales in 2012 reached $4.6 billion, which was a fourteen percent increase from the sales in 2011. In 2009, it was written in the Atlanta Journal-Constitution that Chick-fil-A had plans of going global by opening restaurants overseas projected “within the next ten years.” There are many variations of Chick-fil-A, which also help generate sales: more than 300 Chick-fil-A’s are being operated in shopping malls, thirty-three drive-thru-only restaurants exist throughout the United States, eleven Chick-fil-A Dwarf Houses (the original full-service restaurant) are in operation in the Atlanta metro area, three Truett’s Grill restaurants in Georgia, around 237 licensed, non-traditional stores are in operation (college campuses, airports, etc.), and there are six satellite/”lunch counter” locations in places, such as…

    • 1262 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Chick Fil A Essay

    • 630 Words
    • 3 Pages

    The types of marketing strategies used by Chick-fil-A are substantial and completely different from every other restaurant in the United States. Chick-fil-A’s unique corporate culture derives from Cathy’s Christian background and his desire to inspire and influence people. The company’s official statement of corporate purpose is “to glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A” (Wilkinson, p.631). Another form of their marketing strategy that Chick-fil-A uses is their extensive corporate giving programs. The company has helped thousands of restaurant employees, foster children, and other young people through the WinShape Foundation that Cathy established in 1984 to help “shape winners” (Wilkinson, p.631). Their advertising is also a key role in their marketing…

    • 630 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Chick Fil A Case Study

    • 1782 Words
    • 8 Pages

    This paper explores the principles and Christian values of Truett Cathy, and the positive effects on the Chick-fil-a organizations. At the time of his death, there were more than 1,800 Chick-fil-A restaurants in 40 states and Washington, D.C. Cathy’s approach was largely driven by personal satisfaction and a sense of obligation to the community and its young people. Chick-fil-A franchises are closed on Sundays. Cathy opened his first restaurant on a Tuesday, and found that, by Sunday, he was “just worn out.” He noted that, like himself, many of his customers preferred to observe the Christian Sabbath and, in their case, not eat out on Sundays, so his restaurants have been closed on Sundays ever since. This paper examines the relationship between Truett Cathy and how the Christian values within a workplace can positively influence the culture of the organization and also contribute to its success.…

    • 1782 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Chic-Fil-a

    • 466 Words
    • 2 Pages

    The multi-billion dollar company we know as Chick-fil-A, today, has changed very much since its first opening. The major company we know today, all started in 1946, when Truett Cathy opened his first restaurant, Dwarf Grill, in Hapeville, Georgia. Credited with inventing Chick-fil-A's boneless breast of chicken sandwich, Mr. Cathy founded Chick-fil-A, Inc. in the early 1960s and pioneered the establishment of restaurants in shopping malls with the opening of the first Chick-fil-A Restaurant at a mall in suburban Atlanta in 1967. The company became known for its popular breaded chicken sandwiches and waffle fries, as well as other menu items such as chicken salads, chicken strips, and chicken nuggets…

    • 466 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Tesco’s and Apple have various functional areas, below are some areas with some examples in each of the businesses.…

    • 1373 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Criticism Of Chick-Fil-A

    • 256 Words
    • 2 Pages

    Chick-fil-A is a fast food restaurant based off of their founder's, Truett Cathy, morals. Christianity was a key principal in Cathy's idea of his ideal business. There are tons of businesses today who do not mix church and state, but Cathy had a different idea in mind. Although Chick-fil-A receives criticism for the morals they uphold, they have taken over America. According to Business Insider, Chick-fil-A has dominated America as over the majority of state's favorite restaurant. As a Christian myself, I enjoy the atmosphere Chick-fil-A creates for their customers. I love walking in to a clean restaurant, Christian music is playing, amiable cashiers and other employees, and, of course, delicious food. I personally think Chick-fil-A does an…

    • 256 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    I spent 36 hours on my computer last weekend. I could tell you what I tell my mom “I was writing my essay the whole time”, but in reality I was just playing video games. I have routinely been told throughout my high school and college careers that I lack the work ethic to succeed, but I have the work ethic to succeed in which I am motivated succeed at.…

    • 1541 Words
    • 7 Pages
    Good Essays
  • Better Essays

    Analysis of Food Inc.

    • 1594 Words
    • 7 Pages

    Studies have shown that many people all over the world are unaware of where their food comes from. When an individual goes to consume a food product, he or she could be completely oblivious to the methods of manufacture, processing, packaging or transportation gone into the production of the food item. It is often said that ‘ignorance is bliss’ – perhaps this rings true in the case of food, its origins and its consumption as well. In such a scenario, eating well could seem like an unlikely prospect. The definition of ‘eating well’ in modern times seems to have gone from eating healthily, to eating ethically. The manner in which food is produced and consumed has changed more rapidly in the past fifty years than it has in the previous ten thousand years (Pollan and Schlosser, 2008). With this swift transformation, various ethical issues came to the fore. Food production is now done large scale in factories, rather than in farms. Mass production of various types of food, from crops and vegetables to seafood and meat, is very much the norm. The fact that food is mass produced nowadays is already something that a lot of people do not know about. The reason behind this is that food producing firms do not want the consumers – their customers – to know too much about the food manufacturing industry (Pollan and Schlosser, 2008), in the fear that customer loyalty could be lost upon their finding out various truths. To retain their customer base, according to documentary film ‘Food, Inc.’, narrated by Michael Pollan and Eric Schlosser, the image associated with food in the United States of America is that of an American farmer. Various motifs plastered all over food packaging and advertisements for food products, such as green pastures for grazing cattle, picket fences, the typical farmhouse, vast meadows and, most importantly, the farmer, lead consumers to believe that their food still comes from farms, or at least a pastoral version of small time cottage industries. With…

    • 1594 Words
    • 7 Pages
    Better Essays
  • Good Essays

    References: Ross, S. (2012, September 21). Our freedom of speech: The Chick-fil-A controversy. Retrieved from AZUSA Pacific University Student Press: http://www.theclause.org/2012/09/our-freedom-of-speech-the-chick-fil-a-controversy/…

    • 1122 Words
    • 5 Pages
    Good Essays