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Case study hris
HR TECHNOLOGY in COMMUNITY SERVICES

&

HR, PAYROLL

TIME & LABOR
MANAGEMENT

Company: Concerted Services, Inc. (CSI)
Headquarters: Waycross, Georgia

Locations: 400 Employees, assisting 28 counties in southeast Georgia
Primary Business: Private, non-profit charitable organization and a premier Community Action
Agency committed to investing in lives and families while transforming communities, one person at a time. Concerted Services provides opportunities and services that promote economic and social independence, with an emphasis on helping people achieve self-sufficiency.
HR Technology Challenge: Concerted Services wanted to manage their finances in-house. They needed an HRIS and payroll system to interface with their specific financial system. A time tracking system was also needed to manage labor and insurance claims to save time and money.

Client Profile:

The history of Concerted Services dates back to 1964, when it began as a private, nonprofit Community
Action Agency originally established under the
Economic Opportunity Act of 1964 to fight American’s
War on Poverty. CSI initially operated in 8 counties with a budget of $300,000; today they operate in 28 counties with a budget of over $25 million!
Concerted Services understands the importance that community action plays in local communities. Services include programs for the elderly, emergency assistance, food pantries, head start programs, weatherization assistance and more. Case managers work directly with families to help identify problem areas and develop an individualized plan of action to address each area and promote accountability.
In order to change the poverty cycle, Concerted
Services has a vision for the future in which they strive not to see repeat customers.

The Challenges:

Concerted Services was outsourcing payroll to a local CPA, but being a $25 million dollar company, they decided to bring these services in-house to better manage

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