John Morrison
Comm215
June 9th, 2013
Sheila Bassoppo-Moyo, Ed.D.
Case Study Analysis
During this study there have been several mishaps involved in the process of hiring and training new recruits. It would seem as though that almost all of these issues could have been prevented had Monica given proper instruction to Carl in the beginning. As such it left Carl in his own predicament and subsequently caused the failure in training and management of the new recruits. There are many different ideas that could have led to a more successful outcome. Though, I believe it all falls back on Monica. While Monica may have had all the training and prerequisites to be a manger, she didn’t particularly apply those skills and knowledge to her subordinates. “Skills acquired and/or knowledge gained are only valuable to the extent they can be practically applied when called for” (Myatt, 2012).
“A good project plan gives direction and facilitates the delivery of your objective – a project plan that isn’t robust could impact your timeline and cost so it’s important that you spend the time in getting it right” (PMHut, 2013). There was no such plan presented in this case, because of this Carl was bound to fail with no plan to follow. “The receiver needs information to accomplish his/her task” (USCG, 1998). Information is key; always give an abundance of information even if you think it may be too much. “We hear only half of what is said to us, understand only half of that, believe half of that, and remember only half of that” (Walker et al, 2002). “all of these men and women have shared three critically important skills: They have been driven by an inspiring vision of success. They have excelled at communication. And they have exercised superior judgment” (Ryan, 2009).
I believe Monica’s first failure was not indicating to Carl what all would be required for the new recruits from the very get go. Instead she tasked Carl with the hiring without fully
References: “10 Communication Secrets of Great Leaders,” Mike Myatt, 2012 retrieved from: Forbes.com “Team Coordination Training Student Guide,” US Coast Guard, Ch 7, 1998 “Communications Basics,” Kathy Walker et al, LEADS Curriculum Notebook Unit II Module 2-1, 2002 “The Three Fundamentals Of Effective Leadership”, John Ryan, 2009, Retrieved from: Forbes.com “What Should Be Included in a Project Plan,” The.Project.Management.Hut, Retrieved 10 June 2013 "Management," Business Dictionary, Retrieved 10 June 2013. “Business Process Management (BPM),” Margaret Rouse, 2011, retrieved from http://searchcio.techtarget.com on 10 June 2013 “Civil War,” Guns N Roses, 1990