Preview

Business Admin Level 2

Good Essays
Open Document
Open Document
1846 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Business Admin Level 2
Personal Progress Log
Elizabeth Wood
Business Admin Apprenticeship

18th – 22nd March 2013
Monday (Finance)
- Put the entire debtor invoices sheets in Venue and numerical order
- Updated the individual venues information sheets in Excel entering the dates raised, amount and Customer name
J drive – tees active – finance – debtors & debt recovery – leisure centres inv sheets
- Filled the debtor invoice sheets away

Tuesday (Finance)
- Updated members old address to their new address
Log on – people – find person – enter the members details from the Notification of a move within the Stockton-on-Tees Borough Council area sheet – find correct person – select – change personal details – update the old address to the new by clicking address look up and entering the new post code find the correct address – update any other details that may be necessary – next – check details are correct – save – finish
- Shown how to use franking machine
- Opened post
Do not open if marked confidential – select the current date on the stamp and stamp letter when opened (you must do this to mark on the letter what date it was received and opened) – J drive – tees active – finance – administration – post registers – open the current date excel folder – fill out date, who it was addressed to, forwarded too, from and a brief explanation of the subject of the letter – save – close

Wednesday (HR)
- Completed Lifetime Training booklet
- Printed apprentice holiday cards
- Filled documents to correct places
- Shredded private and confidential papers and documents

Thursday (Finance)
- Made an excel spreadsheet of the answers from the Customer Feedback Survey leaflets and of the percentages of the different answers the customers chose e.g. excellent, good, average, poor, very poor.. I then made a pie chart of the answers percentages.
- Filed away membership cancellation forms
- Faxing
- Post Franking
- Put the entire debtor invoices sheets in Venue and numerical

You May Also Find These Documents Helpful

  • Powerful Essays

    Unit 1 Business Level 3

    • 2538 Words
    • 8 Pages

    In this assignment, I am going to be exploring the purpose of Tesco and The British Heart Foundation. I will be looking into the influence of stakeholders and how the businesses organise themselves through strategic planning and organisational structures to achieve their purpose and aims.…

    • 2538 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    City, town or post office, state, and ZIP code. If you have a foreign address, also complete spaces below (see instructions).…

    • 3956 Words
    • 58 Pages
    Satisfactory Essays
  • Good Essays

    The aim of this guide is to teach you the basics of using a range of formulas in Microsoft Office Excel; this guide covers the following formulas: Addition; Subtraction, Multiplication, Division, Average & Percentage.…

    • 2823 Words
    • 12 Pages
    Good Essays
  • Good Essays

    Comprehensive Question

    • 678 Words
    • 3 Pages

    5-30 (Assertions) In planning the audit of a client’s financial statements, an auditor identified the following issues that need audit attention.…

    • 678 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The purpose for agreeing realistic targets for work is to keep everyone on task and focused on accomplishing a target that is obtainable, not out of reach. This way, everyone can contribute effectively and reach targets efficiently instead of struggling to achieve the impossible. The benefits include fast and reliable compliance and completion of tasks at hand.…

    • 1891 Words
    • 8 Pages
    Good Essays
  • Satisfactory Essays

    Every business needs to follow all the employment legislation which is set by the government. It helps employees to be treated fairly. Some of the legislation are; employment relations Act 2000, the minimum wage Act 1983, health and safety at work act 2015, etc. The health and safety act is twin duties because for employee’s health and safety are combined within one act. Businesses follow the legislation as it changes and they train their staffs as follows. It is essential for the business to follow all the health and safety codes in order to be open.…

    • 390 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Provide explanations which demonstrate your knowledge of EACH of the below criteria and how you can relate this to what you do in your workplace;…

    • 1749 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Business Admin Level 2

    • 2743 Words
    • 11 Pages

    This option allows the business to enjoy free calls and voicemails sent by the internet. Therefore it needs a fast and reliable internet connection.…

    • 2743 Words
    • 11 Pages
    Good Essays
  • Satisfactory Essays

    1.1 – The purpose of communication can be given by any means, it could be talking, email, text message, phone call, meeting as a group and notes. But all of these are done for the same reason to resolve a problem, to communicate a problem to others to resolve it or to organize or explain the problem to help other understand the agenda of what you are speaking about or working on. Every person has their own skills and knowledge so by communicating we can help each other learn or explain things to each other by all of the forms of communications mentioned above. There would be no understanding or routine without communication.…

    • 503 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    3 Years ' experience working in temporary positions within an Office based environment also I have worked within the Retail industry. I have gained skills such as Administration and Customer Service. I am a determined and ambitious individual with great interpersonal skills. I have the ability to work on my own initiative and as part of a small or expanding team. My goal is to obtain a Permanent Administration position in a successful company where I can be challenged on a daily basis.…

    • 321 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information).…

    • 295 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Business & Admin Level 2

    • 2181 Words
    • 9 Pages

    * The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls.…

    • 2181 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Business & Admin Level 2

    • 3519 Words
    • 15 Pages

    1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.…

    • 3519 Words
    • 15 Pages
    Powerful Essays
  • Satisfactory Essays

    Business Level 2

    • 578 Words
    • 2 Pages

    Introduction: In this task I will be giving a list of companies that help support businesses to run. I will give a list of companies that support with transport, manufacturing businesses, suppliers, IT business, financial services and marketing and advertising agencies. I will also give a brief description of how they support my retail business which is Tesco.…

    • 578 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Business Admin

    • 5290 Words
    • 22 Pages

    01.01 - The purpose of being able to communicate with one another is to be able to understand each other for several different reasons. One of the main reasons is, if you need help with something or don’t understand how to do something you need to be able to ask somebody else. So being able to understand someone is very important in daily life. Some people may make things sound really easy and others may make things sound really difficult, it’s how you communicate that makes things easier in life. Communication can come in many different forms, so how you interpret and listen will depend on how easy it is to understand them. Communication is highly important in the workplace, when I first started working in H M Williams; I had no idea of what to do or how to do things. I didn’t know anyone, so it took a while to get used to the working environment. To start off with I was asking lots of questions, simply because I had never done what I was asked before. I made sure to try and communicate with everyone, mainly to try and get to know them a little better, but also to understand the workplace more. We also communicate in business environments to listen to each other’s problems, and solve difficulties we face in day to day operations in our work and personal life. It helps us find solutions to problems that may come into our lives.…

    • 5290 Words
    • 22 Pages
    Powerful Essays