Basic Usability Survey
Destination: Nassau, Bahamas
Website: www.orbitz.com
Basic Usability Survey
1. Briefly describe why this website is used.
This website is used to book and purchase flights, hotels, cars, activities, and/or cruises. It comes in packages or just the single purchase.
2. Evaluate the content:
Identify any irrelevant information.
There isn’t any irrelevant information besides ads to specials for other trips.
Indicate any gaps in the information.
It only allows you to see one airline at a time.
Identify any information that seems inaccurate.
Results on your search, some flights are a lot longer than others.
List other problems with the content.
The way they list the flights is too compiled together.
3. Evaluate the organization:
Identify anything that is out of order or hard to locate or follow.
The advanced search options are too complicated and shouldn’t be next to the results your search receives.
List other problems with the organization.
Organization is good and understandable.
4. Evaluate the style:
Identify anything you misunderstood on first reading.
You have to select flight on the home screen because it is default to hotel.
Identify anything you couldn’t understand at all.
There was nothing that had me completely confused.
Identify expressions that seem wordy, inexact, or too complex. Results you receive for round trip are specified as flight 1 and flight 2 instead of returning and leaving.
List other problems with the style.
The style of the website was well put.
5. Evaluate the design:
Indicate any headings that are missing, confusing, or excessive.
Addition baggage fees may apply on some of the results.
Indicate any material that should be designed as a list.
The different airlines you could choose.
Give examples of material that might be clarified by a visual.
Give examples of misleading or overly complex visuals.
List other problems with design.
I believe the website should be
Website: www.orbitz.com
Basic Usability Survey
1. Briefly describe why this website is used.
This website is used to book and purchase flights, hotels, cars, activities, and/or cruises. It comes in packages or just the single purchase.
2. Evaluate the content:
Identify any irrelevant information.
There isn’t any irrelevant information besides ads to specials for other trips.
Indicate any gaps in the information.
It only allows you to see one airline at a time.
Identify any information that seems inaccurate.
Results on your search, some flights are a lot longer than others.
List other problems with the content.
The way they list the flights is too compiled together.
3. Evaluate the organization:
Identify anything that is out of order or hard to locate or follow.
The advanced search options are too complicated and shouldn’t be next to the results your search receives.
List other problems with the organization.
Organization is good and understandable.
4. Evaluate the style:
Identify anything you misunderstood on first reading.
You have to select flight on the home screen because it is default to hotel.
Identify anything you couldn’t understand at all.
There was nothing that had me completely confused.
Identify expressions that seem wordy, inexact, or too complex. Results you receive for round trip are specified as flight 1 and flight 2 instead of returning and leaving.
List other problems with the style.
The style of the website was well put.
5. Evaluate the design:
Indicate any headings that are missing, confusing, or excessive.
Addition baggage fees may apply on some of the results.
Indicate any material that should be designed as a list.
The different airlines you could choose.
Give examples of material that might be clarified by a visual.
Give examples of misleading or overly complex visuals.
List other problems with design.
I believe the website should be