Balanced Score for the Balanced Scorecard: a Benchmarking Tool

References: Analyst (2001), “Accounting for intangibles Skandia reporting model”, Analyst, October. Best Practices LLC (1999), Best Practices Bench Marking Report, Developing the Balanced Scorecard, Best Practices LLC, Chapel Hill, NC. Brown, P.A. and Gibson, D.F. (1972), “A quantified model for facility site selection application to the multi product location problem”, AIIE Transactions, Vol. 4 No. 1, pp. 1-10. Corrigan, T.D. (n.d.), “Capital budgeting in the context of the balanced score card”, available at: www.iaes.org/conferences/past/philadelphia Dye, R.W. (2003), “Keeping score”, CMA Management, 18-23 December/January. Evans, M.H. (n.d.), “The balanced scorecard”, available at: www.exinfm.com/training Hope, J. and Fraser, R. (n.d.), “Beyond budgeting”, BBRT, CAM-I, Europe White paper. Jhonson, G. and Scholes, K. (2001), Exploring Corporate Strategy, Text & Cases, 4th ed., Prentice-Hall, India, pp. 1-38. Kaplan, R.S. (1996), Mobil USM & R (a): Linking the Balanced Scorecard, Harvard Business School, Boston, MA, 9-197-025 – 6.l. Kaplan, R.S. and Norton, D.P. (1992a), “The balanced scorecard: measures that drive performance”, Harvard Business Review, January/February, pp. 71-9. Kaplan, R.S. and Norton, D.P. (1992b), The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Boston, MA. Kaplan, R.S. and Norton, D.P. (n.d.), The Strategy Focused Organizations, Harvard Business School Press, Boston, MA, pp. 1-30, 369-80. Lingle, J.H. and Schiemann, W.A. (1996), “From balanced scorecards to strategic gages: is measurement worth it?”, Management Review, March, pp. 56-62. Miller, A. (1998), Strategic Management, 3rd ed., Irwin Mc-Graw Hill International Edition, New York, NY, pp. 313-45. Porter, M.E. (1985), Competitive Advantage: Creating and Sustaining Superior Performance, Free Press, New York, NY. Porter, M.E. (1996), “What is strategy”, Harvard Business Review, November/December, p. 62. Ragavan, P.V. and Punniyamoorthy, M. (2003), “Strategic decision model for the justification of technology selection”, International Journal of Advanced Manufacturing Technology, Vol. 21, pp. 72-8. Skandia Reporting Model (2001), Skandia Reporting Model: Accounting for Intangibles – Edited Excerpts from the Supplement to Annual Report 1994, Skandia – Analyst, October. Stewart, A.C. and Hubin, J.C. (2001), “The balanced scorecard: beyond reports and rankings”, Planning for Higher Education, Vol. 29 No. 2, pp. 37-42. Stewart, T. (1999), “The status of communication today”, Journal of Strategic Communication Management, FebruaryMarch, pp. 22-5. About the authors M. Punniyamoorthy is a Graduate in Mathematics, with a BTech in Production Technology from Madras Institute of Technology, Chennai, and MTech in Industrial Engineering and Operations Research from Indian Institute of Technology, Kharagpur. He possesses ICWAI (inter) qualification and did his Doctorate in Management from Bharathidasan University, Tiruchirapalli. He is presently working as an Assistant Professor in the National Institute of Technology. One of his papers “A strategic decision model for the justification of technology selection” published in the International Journal of Advanced Manufacturing Technology, UK (Vol. 21, 2003, pp. 72-8) has been selected by the American Society for Mechanical Engineers as one of the best ten papers in the area of technology selection. M. Punniyamoorthy is the corresponding author and can be contacted at: punniya@nitt.edu R. Murali is a Post Graduate in Mathematics and has a Management Degree from Indhira Ghandhi National Open University. He is also a cost accountant and is presently a Fellow in the Institute of Cost and Works Accountants of India, which is the apex body of cost accountants in India. He has worked in one of the biggest Nationalized Banks of India having a large network of branches in India and abroad for more than 26 years and has also served for more than ten years in the staff training college of the bank handling in the areas of credit and human resources. He is presently working as a Lecturer in the National Institute of Technology in cost and management accounting, financial management, economics, strategic management and human resources related topics. Balanced score for the balanced scorecard 443 To purchase reprints of this article please e-mail: reprints@emeraldinsight.com Or visit our web site for further details: www.emeraldinsight.com/reprints