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303 unit, health and social QCF

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303 unit, health and social QCF
Unit 304
Outcome 1
1.
Duty of Care is defined simply as a legal obligation to:
•always act in the best interest of individuals and others
•not act or fail to act in a way that results in harm
•act within your competence and not take on anything you do not believe you can safely do.
As a care worker you owe a duty of care to the people you support, your colleagues, your employer, yourself and the public interest. Everyone has a duty of care – it is not something that you can opt out of.
When acting in a person’s best interests you must do so with their consent unless you have evidence that the person lacks capacity to make that particular decision at the time it needs to be made.
If you are employed directly to support someone in their own home, duty of care still applies.
2.
Risk assessment is the determination of quantitative or qualitative value of risk related to a concrete situation and a recognized threat, it is also called a hazard. Quantitative risk assessment requires calculations of two components of risk, the magnitude of the potential loss, and the probabilit that the loss will occur. Acceptable risk is a risk that is understood and tolerated usually because the cost or difficulty of implementing an effective countermeasure for the associated vulnerability exceeds the expectation of loss.

Outcome 2.
1,
Sometimes care workers may feel that there is a conflict between their duty of care and the wishes of the person using the service. Best interest decisions can only be made for individuals who cannot decide matters for themselves at the time a particular decision needs to be taken. So before starting to think about best interests, you need to be certain that the person doesn’t have the capacity to make this decision.
2.
Think about this situation. Mr J has decided that he will go and collect his pension himself. You don’t feel this is wise as he has to cross a busy road and his sight and hearing are not good, but he is perfectly capable

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