BSBCUS501C Manage quality customer service Presented to: Darren Creed Assessment 3 Name: Jacinta Butterworth Date: 20 March 2015 Procedure: 1. Develop a set of Key Performance Indicators for your Innovative Widgets customer service representatives. KPIs should address all the areas of customer and business requirements identified 2. Develop a plan or procedure for monitoring team members’ performance again KPIs 3. Develop a questionnaire to collect customer feedback related to KPIs and/or designed
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Widget Innovation Customer Service Plan Customer service and commitment to our customers has been the driving force behind our brand. Widget strive to get it right first time‚ everytime.Incases where things don’t come out right we believe our professional workers will strive to correct the problem and our customers have the right to know what level of service they can expect from us all the time even in these times when we fall short of the very high standards we have set ourselves. Through our
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: Write a program to implement Calculator using java applet. Tools : NetBeans IDE 7.0.1‚JDK Theory:- Pluggable look and feel is a mechanism used in the Java Swing widget toolkit allowing to change the look and feel of the graphical user interface at runtime. Swing allows an application to specialize the look and feel of widgets by modifying the default (via runtime parameters)‚ deriving from an existing one‚ by creating one from scratch. The javax.swing.plaf package consists of abstract classes
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JavaArray An array is a container object that holds a fixed number of values of a single type. The length of an array is established when the array is created. After creation‚ its length is fixed. You have seen an example of arrays already‚ in the main method of the "Hello World!" application. This section discusses arrays in greater detail. An array of 10 elements. Each item in an array is called an element‚ and each element is accessed by its numerical index. As shown in the preceding
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Memorandum To: Mr. Jones‚ From: Brian Banks Date: 2/19/2014 Subject: Tax advice In reference to the outright purchase of Smithon Widgets‚ I believe that this will result in an increase in your personal-tax liability. If you decide to buy this particular stock you will not only acquire all the assets that comes from obtaining this stock‚ but you will also acquire all of the liabilities of Smithon. In my professional opinion‚ issuing debt in Johnson Services Company to pay for the Smith Company
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Innovative Widgets customer service plan Vision • This is a statement of how you envision customer services being delivered in the future In five years’ time‚ Innovative Widgets will be the leader in customer service satisfaction‚ providing timely‚ responsive service with integrity‚ simplicity and a passion for excellence‚ while meeting or exceeding the customer’s expectations. Mission statement • This defines what a company will do to achieve its vision. It may include the company’s
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create a Time Table Management System. To create Databases of different entities involved in this process. Maintaining database-containing information about the various semesters‚ subjects‚ Labs‚ teachers etc. Overview of Swing: Swing is a widget toolkit for Java. It is part of Sun Microsystems’ Java Foundation Classes (JFC) — an API for providing a graphical user interface (GUI) for Java programs. Swing was developed to provide a more sophisticated set of GUI components than the earlier Abstract Window
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time‚ Innovative Widgets will be the leader in customer service satisfaction‚ providing timely‚ responsive service with integrity‚ simplicity and a passion for excellence‚ while meeting or exceeding the customer’s expectations. Mission statement The mission of Innovative Widgets is to always convey a passion for the customer and to consistently deliver the best service experience. Innovative Widgets defines customer service as any activity provided by an Innovative Widget employee that enhances
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Events The Wacky Widget Factory‚ a firm‚ decides to produce 5‚000 gadgets instead of 10‚000 widgets. This is a microeconomic issue because it deals with an individual firm. The opportunity cost would be 10‚000 widgets. Individual firm would be effected. The U.S. government reduces funding for the Environmental Protection Agency‚ an agency in charge of regulating and monitoring the level of all pollution in the U.S.‚ by $250 billion to reduce taxes on the wealthiest Americans. This is a macroeconomic
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Great Widget Company TO: Network Administration Group FROM: Tonia Appleton‚ Manager of Network Services DATE: July 23‚ 2003 SUBJECT: Network Security Great Widget Company values the security and integrity of its data. In keeping with that policy the following information is provided to clarify the security level associated with each level of the OSI (Open System Interconnect) model. Please familiarize yourself with this information‚ we will discuss it in the next regular staff meeting
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