The American Red Cross (ARC) Apinya Rakklang Professor Afraa Al Bahrani Ethics and Advocacy for HR Professionals-HRM522 January 27‚ 2013 Determine the impact of this event on ARC’s “benefit of business ethics” (employee commitment‚ investor loyalty‚ customer satisfaction‚ and bottom line). The American Red Cross is classified as a not-for-profit charitable organization whose mission is dedicated to providing services to those in need. It plays important roles in society by placing
Premium American Red Cross Business ethics Corporate governance
CROSS CULTURAL RELATIONSHIPS As the world becomes more and more internationally connected‚ the need to understand people from different cultures and how to interact appropriately with them also increases. Managers and leaders need to develop intercultural competences that can help them be more aware of their own culturally-based perceptions‚ norms‚ and patterns of thinking‚ and consequently adapt their behaviors according to specific cultural contexts. Managing people across cultures offers solid
Premium Cross-cultural communication Culture
up the majority of communication in intercultural communication. Intercultural communicators must be nonverbally sensitive. When communicating cross-culturally one must pay special attention to greetings‚ dress‚ space‚ touch‚ posture‚ gestures‚ and food (Hynes‚ 2011). Greetings Greetings may vary from culture to culture. It is important for a cross-cultural communicator to understand the implications of their greetings to the other culture. In most cultures‚ a handshake is an acceptable greeting
Premium Communication Culture Cross-cultural communication
an ever-increasing number of cross-cultural interactions in the workplace. Understanding the influence of culture on interpersonal interactions in organizational settings is now a fundamental requirement of effective international management. In todays international business world we often have to cooperate with people from different cultures. Cross-culture management techniques help cope with this differences so as to better succeed in the diverse environment. Cross-cultural management concerns
Premium Cross-cultural communication Culture Geert Hofstede
Cross Cultural Leadership – 15.996 Lecture Notes Class Two – Cultural Styles • • • • • Universalism vs. Particularism Individualism vs. Collectivism Neutral vs. Emotional Achievement vs. Ascription Dialogue: making a joint hiring decision including compensation Read: • Trompenaars‚ Fons and Hampden-Turner‚ Charles. Riding the Waves of Culture: Understanding Cultural Diversity in Global Business (2nd edition). New York: McGraw-Hill‚ 1998‚ pages: 1-10‚ 29-36‚ 49-53‚ 68-75‚ 80-81‚ 105-111
Premium Cross-cultural communication
What is Cross-Cultural Communication? The phrase cross-cultural communication describes the ability to successfully form‚ foster‚ and improve relationships with members of a culture different from one’s own. It is based on knowledge of many factors‚ such as the other culture’s values‚ perceptions‚ manners‚ social structure‚ and decision-making practices‚ and an understanding of how members of the group communicate--verbally‚ non-verbally‚ in person‚ in writing‚ and in various business and social
Free Culture Cross-cultural communication Communication
Bibliography: 1. Browaeys‚ M.-J.‚ & Price‚ R. (2008)‚ Understanding Cross-Cultural Management‚ 1st Ed‚ Prentice Hall‚ 20-46 2 3. Inglehart‚ R. (2005)‚ Chairman of the World Values Survey (Inglehart‚ 2005) 4 5. Minkov‚ M. (2011). Cultural Differences in a Globalizing World (1st Ed‚ xviii intro)‚ Emerald 6 7. Minkov‚ M.‚ & Hofstede‚ G. (2012a). Hofstede’s fifth dimensions: New evidence from the World Values Survey‚ Journal of Cross-Cultural Psychology‚ 43(1)‚ 3-14 8 9. Smith‚ P.B.‚ Trompenaars
Premium Cross-cultural communication Geert Hofstede Culture
1. Introduction As new international businesses have developed rapidly over the world‚ international trading has occurred frequently. Moreover‚ the importance of cross-cultural leadership has been come out an enormous issue in most countries as well. However‚ because difficulty of language and cultural differences‚ senior managers who are overseas for work have some problems with adopting new culture and working with other managers. Therefore‚ international businesses need a program which could
Premium Cross-cultural communication Management Geert Hofstede
The American Red Cross Summary The American Red Cross (ARC) is an independent organization‚ supported by public financial donations and volunteerism. It provides relief to victims of disasters and help people prevent‚ prepare for and respond to emergencies. The company has been widely criticized for the way it handled 9/11 in 2001 and Hurricane Katrina in 2005 as being inadequate and poorly managed. The company has allegations of fraud‚ bribery and even theft on the part of volunteers and employees
Premium Hurricane Katrina American Red Cross Ethics
TABLE OF CONTENTS (1) Introduction……………………………………………………………………………2 (2) Cross- cultural Analysis……………………………………………………………….2 (3) Aims of cross-cultural analysis………………………………………………………..2 (4) Hofstede and his 5 dimensions………………………………………………………...3 (4.1) Limitations of Hofstede’s model…………………………………………………………..4 (5) Trompenaars and Hampden-Turner model…………………………………………..4 (5.1) Limitations of Trompenaars and Turner model…………………………………………4 (6) European Cultural Diversity……………………………………………………………5
Premium Cross-cultural communication Geert Hofstede Culture