Czyszczoń and Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM) systems using Kohonen networks. Presented segmentation approach comprises
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KNOWLEDGE MANAGEMENT Knowledge management – how organizations track‚ measure‚ share and make use of intangible assets such as an employee’s ability to think fast in a crisis – is increasingly important in a fast-changing knowledge society. Organizations have always managed knowledge‚ even if they did not use the term knowledge management. For example‚ a person experienced in operating or repairing a particular machine could pass their knowledge on to newcomers. Knowledge management (KM) can also
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Knowledge Management Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify‚ create‚ represent‚ distribute‚ and enable adoption of insights and experiences. Such insights and experiences comprise knowledge‚ either embodied in individuals or embedded in organizations as processes or practices. The theoretical foundations of knowledge management Table - The flow and use of Knowledge Management (KM) theory with examples Applied
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BAB 2 LANDASAN TEORI 2.1Sejarah Knowledge Management Istilah Manajemen Pengetahuan baru marak digunakan sekitar tahun 1990. Walaupun pemikiran mengenai manajemen pengetahuan telah berkembang pada tahun-tahun sebelumnya. Para pionir yang mengkajinya secara akademis diantaranya Peter Ducker di tahun 70-an‚ kemudian Karl-Erik Sveiby di akhir 80-an‚ serta Nonaka dan Takeuchi pada 1990. Perkembangan manajemen pengetahuan banyak dipengaruhi oleh perubahan waktu‚ ekonomi‚ sosial‚ dan teknologi. Globalisasi
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Report in Canada following major bankruptcies * Large pension funds have become more vocal about the need for improved corporate governance‚ including risk management‚ and have stated their willingness to pay premiums for stocks of firms with strong independent board governance.4 Increasing numbers of companies are undertaking enterprise-level approaches to risk—a more encompassing and systematic review of potential risks and their mitigation than most companies have undertaken in the past. Business
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NamePlease use block letters‚ and enter your name as it appears on your Deakin student card | First Name | Student ID | JAIN | MAYANK | 212337415 | Unit code | Unit name | Campus | Lecturer/Tutor/Unit Coordinator | MIS761 | ENTERPRISE INFORMATION MANAGEMENT | B | Lecturer: DR. JOHN LAMP | | | | Tutor: (as above) | Assignment number / title | Due date | ASSIGNMENT 1 | 15/04/2013 | If this assignment has been completed by a group or team:1. Each student in the group must complete
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Enterprise Risk Management In the 21st Century‚ the news of corporate scandals involving corruption enormously spread across not only the country but across the globe also. Accounting firms‚ investors‚ lenders‚ corporate managers and innocent bystanders were all embroiled in the chaos with the extent of corporate malfeasance being indeterminable. Collateral damage inflicted by scandals involving corporations such as Enron‚ Arthur Andersen LLP‚ WorldCom‚ Adelphia Communications‚ etc‚ was shocking
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adopted the socio-technical systems information and knowledge management has become increasingly importance to businesses. Knowledge Management process continues to enable managers and employees with valuable understanding of their business environment and knowledge to make strategic business decisions. This essay will explain data‚ information and knowledge as well as the socio-technical system‚ knowledge management‚ organizational knowledge and organizational learning. We will also discuss the
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technological cooperation with other nations and global companies and strengthen its global reach. As well as‚ along with other state enterprises‚ continue efforts to expand the global control over commodities-key‚ thus exclusivity to get stream in the provision that will ensure a steady stream of resources to the booming economy of China. „h They optimize management processes‚ standardize coding‚ regulations‚ etc. prevention of information risks‚ adapt industry processes and superior ownership expertise
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Knowledge: Knowledge is very distinct from data and information and provides a higher level of meaning about that data and information. * Data are the collection of facts‚ measurements and statistics. * Information is organized or processed data that are timely and accurate. * Knowledge is information that is contextual‚ relevant and actionable. * through reuse. Types of knowledge: There are two types of knowledge * Explicit knowledge * Tacit knowledge
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