Assignment 1 1- Define marketing and discuss how it is more than just “telling and selling.” * Marketing is a process by which companies create value for customers and build strong customer relationships to capture value from customers in return * Today‚ marketing must be understood not in the old sense of making a sale – ‘’telling and selling’’ – but in the new sense of satisfying customer needs. If the marketer does a good job of understanding consumer needs; develops products
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References: (2008‚ October 9). The gap between supply and demand. Retrieved November 27‚ 2008‚ from Economist.com Web site: http://www.economist.com/world/international/ displaystory.cfm?story_id=12380981 Autonomy Mayes‚ G (2003). Buying and selling organs for transplantation in the United States. Medscape Transplantation‚ 4(2)‚ Retrieved November 23‚ 2008‚ from http://www.medscape.com/viewarticle/465200_print Perry‚ M (2007‚ December 13) Figure 1: Illustrates that the wait list rises at a faster
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Bibliography: M. Johnson‚ G. Marshall. Relationship Selling (2010). Third Edition. Google
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Personal Selling & The Marketing Concept Personal Selling - A Definition and a Philosophy Personal Selling is a process of developing relationships; discovering needs; matching the appropriate products with these needs; and communicating benefits through informing‚ reminding‚ or persuading. The development of a personal selling philosophy for the information age involves three prescriptions: 1) Adopt marketing concept. 2) Value personal selling. 3) Assume the role of a problem solver or partner
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Personal Selling‚ relationship building and sales management Personal selling‚ unlike advertising or sale promotion‚ involves direct relationships between the seller and the prospect or customer. In a forma sense‚ personal selling can be defined as a two-way flow of communication between a potential buyer and a salesperson that is designed to accomplish at least three tasks: (1) identify the potential buyer’s needs; (2) match those needs to one or more of the firm’s products or services; (3) on
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Personal Selling Personal selling occurs where an individual salesperson sells a product‚ service or solution to a client. Salespersons should be able to match the benefits of their offering to the specific needs of a customer. Personal selling need to be considered greatly in this product‚ because skincare products need to be sold directly to the customer throughout various stores. Personal selling involves a selling process that consist of this following steps : 1. Prospecting Prospecting
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Selling Theory 1. “AIDAS” Theory: Where A stands for Attention I stand for Interest D stand for Desire A stand for Action S stand for Satisfaction 2. Right set of circumstances: This theory is similar to that of situation response theory. I.e. salesperson must secure attention‚ gain interest‚ present and get desired response. It depends upon the skills the salesperson utilizes to a set of circumstances for predictable response. Sales personnel try to apply this theory; although they
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Explain your reasons. The market structure of the restaurant business in Miami‚ Florida would be considered a “Monopolistic Competition”. Monopolistic competition is where you have a large number of firms similar to one another‚ advertising or selling similar‚ not identical products. When considering restaurant business‚ you must consider the location of the restaurant and being that these are considered “full service” restaurants; no two restaurants would be exactly the same. Also you must take
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Division A ISCS WAKAD GROUP- ROLL NO 41-50 A-41 NEHA PATIL A-42 POOJA SHARMA A-43 PRADEEP SHARMA A-45 PRASHANT SHARMA A-46 PREETI RANI A-47 PRIYANK JAIN A-48 RAHUL SHARMA A-49 RAJAN A-50 RAVIJ SHAH SPIN SELLING APPROACH [pic] [pic] What is the Goal of Questioning? • To uncover needs – Implicit needs – Explicit needs – Implicit need – a statement of a buyer’s problem‚ dissatisfaction or difficulty with a current situation – Explicit
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In this set of materials‚ the reading passage states the criticisms of selling fossils to private owners and provides three reasons of support. While in the listening‚ the professor contradicts the textbook and says the advantages of selling the fossils to private owners outweight the disadvantages. Also‚ she refutes each of the author’s reasons. First of all‚ the reading passage contends that people will miss out viewing the fossils when they go to the private collectors. Consequently‚ the public
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